Hotel Assistant General Manager - Yonkers, United States - Courtyard/ Residence Inn- Yonkers Ny

Description

Job Description Job Description Assistant General Manager for the Residence Inn YonkersResponsibilities:

• Assist in managing the day
• to
• day operations of the hotel, including overseeing the front desk and guest relations.
• Handle phone systems and ensure proper phone etiquette is maintained.
• Assist with night audit procedures, including reviewing and reconciling daily transactions and preparing reports.
• Provide excellent customer service to guests, addressing any concerns or issues that may arise.
• Assist in training and supervising front desk staff, ensuring they are knowledgeable about hotel policies and procedures.
• Collaborate with other departments, such as housekeeping and maintenance, to ensure smooth operations and guest satisfaction.
• Assist in managing room reservations and ensuring accurate billing.

Qualifications:

• Previous experience in a hotel or hospitality setting is preferred.
• Strong communication skills, both written and verbal.
• Excellent customer service skills with a focus on guest satisfaction.
• Ability to handle multiple tasks and prioritize effectively in a fastpaced environment.
• Proficient in using computer systems and hotel management software.
• Attention to detail and strong organizational skills.

Please note that this job description is not exhaustive and additional responsibilities may be assigned as needed.


Job Type:
Full-timeSalary: From $70,000.00 per yearBenefits:401(k)401(k) matchingDental insuranceEmployee assistance programFlexible scheduleHealth insuranceLife insurancePaid time offVision insuranceSchedule:8 hour shift

Work Location:
In person#J-18808-Ljbffr