Entry Level Customer Service - Deerfield Beach, United States - IMG Inc.

Description

Job Description

Infinity Management Group is looking to fill our Entry Level Customer Service & Sales position. The Customer Service & Sales position prospects sales and qualifying leads for new accounts. The Customer Service and sales team requires a combination of strong communication skills, product knowledge, customer relationship management, and sales techniques.

You will need to have the passion to want to learn and grow. You will learn to be a true hunter, naturally curious, results-driven, and eager to bring our client's product/services to the SOUTH FLORIDA market.

Customer Service & Sales Position Responsibilities:

• Contact and qualify leads - Connect with as many leads as possible to encourage the purchase of our client's products and services. Be the point person for your team's sales leads qualification process.
• Manage current accounts – Stay in close contact with existing accounts or leads and create brand awareness, and educational opportunities, and request referrals. Coordinate in-person meetings and calls between new clients and Account Executives.
• Customer support – Answer questions from customers, identify the issue, and make suggestions for future or new products or services.

Customer Service & Sales Position Requirements:

• BS degree in Communications, Marketing or Business Administration is preferred (not necessary)
• Hands-on experience with multiple customer service and sales techniques (including face-to-face communication)
• Experience with CRM software (Salesforce training provided)
• Understanding of sales performance metrics

Infinity Management Group is dedicated to delivering holistic solutions through our customized qualifying methods in which we make the upfront investment to thoroughly qualify our talent. We take the time to build real relationships with our employees, clients and resources. In addition to that, we go the extra mile to make sure that our workforce is happy, dedicated, and always feels appreciated. Our employees enjoy a work culture that promotes company culture. We treat our employees like family while providing on-going support for growth. We are not only looking for people who can do the job, we are also looking for our future leaders.

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