Sr. Customer Support Program Analyst - Los Angeles, CA
4 weeks ago

Job summary
We are looking for an energetic collaborator to drive change and excellence of our customer support programs.This role will be responsible for designing, documenting, and improving end-to-end customer support workflows and bring a strong focus on improved customer outcomes through better processes informed by operation and customer insights.
Benefits
-Medical, mental health, and wellness benefits to support your overall health and well-being-Competitive compensation, 100% employer match on 401k contributions up to 10%, as well as an employee stock purchase program to help you feel supported in your financial security
Qualifications
-3-5 years of experience in customer service,process improvement or technical writing
Job description
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