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  • SOC Technical Writer - Polk City - Tech Brand Staffing LLC

    Tech Brand Staffing LLC
    Tech Brand Staffing LLC Polk City

    1 month ago

    Default job background
    Full time
    Description

    Job Title

    Security Operations Center Technical Writer Needed for Business Support

    The State of Iowa's Office of the Chief Information Officer (OCIO) is seeking a highly skilled Technical Writer to provide support across the Security Operations Center (SOC).

    This role involves standardizing documentation and providing technical writing support, with an initial focus on developing and consolidating critical artifacts for incident responders.

    • Computer Security Incident Response Plan (CSIRP)
    • SOC Incident Playbooks
    • Standardization of Incident Reports
    • RACI grids per playbook
    • Website guidance for workforce members reporting security incidents to the SOC

    The successful candidate will assist in defining and measuring Service Level Agreements (SLA), Memorandum of Understanding (MOU), Memorandum of Agreement (MOA), and other formal documentation to support the SOC.

    Key Responsibilities:

    • Provide business analysis, process analysis, and project coordination services
    • Analyze business processes, procedures, and organization structure to identify problems and determine solutions
    • Elicit requirements from stakeholders, analyze, document, and create functional specifications as required

    Candidate Requirements:

    • Excellent organizational skills, accuracy, detail, and follow-through; punctual and meets deadlines
    • Proven ability to work with diverse audiences and translate technical information into non-technical information
    • Excellent writing and composition skills, including grammar, punctuation, and spelling

    Salary: $70,000 - $90,000 per year. This salary range is based on national averages and may vary depending on location and qualifications.


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