- 5-7 years of multi-unit leadership experience, preferably in transportation, airline, hospitality, or retail.
- Flexible schedule, including nights and weekends, to meet the needs of a 24/7/365 operation.
- Excellent communication skills, both written and verbal.
- Strategic thinking and organizational skills in a fast-paced environment.
- Strong leadership skills with the ability to embrace diversity and motivate high-performing teams.
- P&L analysis experience and proficiency in Microsoft Office.
- 50 – 75% travel required within the assigned region and to headquarters.
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Regional Director - Dallas, United States - Skyhop Global
Description
Job Description
Job DescriptionDescription:Job Title: Regional Director of Operations - MID Region
Location: Dallas, TX
Summary: SkyHop Global, a leading provider of ground transportation for airline crews nationwide, is seeking a dynamic and experienced Regional Director of Operations for the MID region. Reporting directly to the Chief Operating Officer (COO), this role is pivotal in ensuring the effective day-to-day operations of our stations in the designated region. The ideal candidate will provide strong leadership, reinforce a performance culture, and align teams to achieve service, safety, and financial goals.
Major Accountabilities:
Financial Performance:
Ensure each station in the region meets Company financial goals.
Analyze financial performance regularly and adjust plans with station leadership to achieve metrics.
Business Planning:
Conduct monthly business reviews with station leaders to align with key performance indicators.
Develop quarterly business plans to prepare for local events and unforeseen operational impacts.
Operational Excellence:
Ensure effective scheduling practices and proper LOD coverage at all stations.
Collaborate with HR for station recruiting and onboarding, ensuring proper staffing levels.
Talent Management:
Develop succession plans and recruit and develop talent at all levels.
Identify and develop designated trainers for station leaders and drivers.
Performance Management:
Address performance issues constructively and in a timely manner.
Act as the point of escalation for service issues, advising station leaders on reporting and documentation.
Continuous Improvement:
Identify operational improvements in areas such as route optimization, fleet utilization, and safety.
Leverage data to improve execution and engage station leaders in identifying improvements.
Safety and Compliance:
Build a best-in-class safety culture by implementing and enforcing safety policies.
Ensure compliance with Company policies through auditing and mitigation of risks.
Fleet Management:
Lead fleet managers to ensure proper maintenance schedules, vehicle availability, and compliance.
Requirements:Requirements:
Additional Requirements: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Equal Opportunity Employer: SkyHop Global is an equal opportunity employer committed to diversity and inclusion. We encourage candidates from all backgrounds to apply.
