Patient Access Representative III, Medical Center I, 8:00a-4:30p - Louisville
1 month ago

Job summary
The Patient Access Representative III is responsible for communicating with patients and physicians in a timely and professional manner both verbally and electronically.Responsibilities
- Answer all incoming calls with exceptional customer service with a focus on compassionate patient centered care
- Schedule new, return, internal employee, and referring provider VIP appointments within multiple groups
- Review incoming website appointment requests and handle in a concierge style manner by acting as one point of contact for our patients in scheduling appointments across the organization in a timely manner
- Treat all matters confidentially concerning patient information according to HIPAA guidelines.
Job description
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