countroom technician - Cherokee, NC , USA, United States - Harrah's Cherokee Casino Resort

Description

Job Description

Harrah's Cherokee Casino Resort Position Description

POSITION TITLE: Countroom Technician

DEPARTMENT: Finance-Information Technology

GRADE/FLSA STATUS: H12 - Non-Exempt

BADGE TYPE/COLOR: Key--Blue

REPORTS TO: Countroom Technician Supervisor

SUPERVISES: N/A

JOB SUMMARY:

Provide preventative maintenance and repairs on all NRTs and Cashiering department equipment.

JOB ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Endorse the business objectives, ethics, and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision and Values
• Coordinate supply inventory tracking and reordering for countroom equipment
• Repair cashier and countroom equipment as needed
• Repair and maintain NRT's (which functions as ATM's) as needed
• Assist with property part & inventory tracking to ensure NRT part stock is maintained to maximize NRT uptime
• Ensure NRT-ATM functionality works properly to ensure this vital service is available to our guests
• Conduct preventative maintenance on cashier and countroom equipment
• Provide prompt and courteous customer service to cashier and countroom departments
• Facilitate change effort within the department and the casino
• Adhere to regulatory, departmental and company policies/procedures in an ethical manner
• Perform other duties as assigned

MINIMUM QUALIFICATIONS:

• High school diploma or GED required
• One-year maintenance or mechanical experience required
• Must demonstrate the following essential knowledge and skills:
• Excellent attendance in previous positions
• Willing to learn and be adaptable
• Attention to detail
• Documented teamwork behaviors and attitudes
• Comfortable under surveillance
• Neat, professional appearance with excellent personal hygiene
• Basic math skills

PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS:

• Must be able to operate in stressful situations
• Must be able to lift up to 50 pounds manually 4 feet off the ground
• Must be able to maneuver to all areas of the casino
• Must be able to stoop, bend, reach, kneel, twist and grip items
• Must be able to be on feet for long periods of time
• Must be able to respond to visual and aural cues
• Must be able to read, write, speak, and understand English
• Must be able to have continuous use of hands and arms
• Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibrations, crowds and air quality including secondhand smoke
• Must be able to work a flexible schedule including weekends, evenings, and holidays

This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Harrah's Cherokee Casino Resort reserves the right to make changes in the above job description whenever necessary