Bench Senior Operations Leader - Lindenhurst
1 month ago
Job summary
About Wonder:Everything's on the menu at Wonder. Except compromise. The company offers delivery of food from various restaurants.
The best in the business are coming to Wonder working every day to make us the destination for every mealtime moment.
Responsibilities
- Oversight of all aspects of day-to-day operations across kitchen service fulfillment channels dine-in pickup delivery
- Optimization labor deployment throughput service execution meet evolving business needs Ensure strict adherence labor food safety team member safety compliance standards Monitor manage inventory accuracy waste reduction efforts product shelf life adherence Maintain high operational readiness forecasting demand resolving obstacles adjusting workflows real-time Monitor customer feedback operational trends make data informed decisions drive service excellence Set drive key operational KPIs ensuring alignment internal external contributors Manage team partner performance Hire onboard coach schedule develop high performing team hourly employees shift leaders Lead blended onsite workforce internal employees external partners contracted brand affiliated staff Create collaborative onbrand environment where Wonder thirdparty teams operate seamlessly under roof Address performance issues respectfully quickly coaching performance tools Ensure compliance state federal labor laws Drive business results own P L Take full ownership location s P L use data influence labor efficiency food costs operational margin Establish track KPIs related guest experience order accuracy throughput financial performance Partner crossfunctionally finance culinary procurement logistics identify costsaving revenue driving opportunities Build action plans local performance insights customer feedback operational trends Grow business Own drive company talent pipelines strong focus succession building readiness Select develop deploy certified trainers support new store openings maintain consistent onboarding new hires Actively mentor coach managersintraining preparing potential transfers leadership roles locations Serve hands role model leader modeling company values reinforcing performance standards promote personal professional growth Anticipate future business needs strategically align staffing scheduling development efforts organization prepared growth Contribute company innovation evolution sharing feedback piloting initiatives championing best practices rollout Manage partnerships represent wonder brand Serve onsite point contact brand partners vendors contracted operators Nurture relationships local stakeholders foster trust partnership operation consistency Ensure each brand operating kitchen adheres wonder s service food quality standards deliver flawless customer experience Represent wonder local community interactions helping grow reputation customer base
Job description
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