Service Warehouse Technician - Canonsburg, PA

Position Description: · At a Glance · Legrand has an exciting opportunity for a Service Warehouse Technician to join the DPC (Starline) Team in Canonsburg, PA. The Service Warehouse Technician role will require a highly qualified individual to perform service re-work and testing ...

Job description

Position Description:

At a Glance

Legrand has an exciting opportunity for a Service Warehouse Technician to join the DPC (Starline) Team in Canonsburg, PA. The Service Warehouse Technician role will require a highly qualified individual to perform service re-work and testing on Starline's full complement of products. Warehouse Technician will support the service team with service inventory, repair, shipping, and loadbank rental fleet.

What Will You Do?

Essential Functions

• Rework and retest customer equipment
• Complete detailed field reports for all reworks with photographs and test results
• Coordinate all logistics for receiving and shipping service equipment
• Inventory of service equipment including rental loadbanks
• Inspecting, repairing, and testing returned rental loadbanks
• Enter rework reports into Field Service Salesforce system and others as needed
• Monitoring inventory of safety stock items
• Support our field service team with meter support.
• Meter programming and networking support via phone with customers.
• Knowledge of terminal emulator programs like PuTTY and Telnet.
• Interact well with customers while being professional and respectful while trouble shooting.

Qualifications:

Required Skills

Minimum Qualifications

• High School Diploma or equivalent
• Proficient experience with Microsoft Office and Windows

Knowledge, Skills, and Abilities

• Superior attention to detail
• Basic Microsoft Windows/Office experience – Word, Excel and Outlook in particular
• Learn and become familiar with all Starline product lines.
• Must have forklift training.
• Must have knowledge of operating cutting equipment such as saws
• Must have knowledge of standard 3-phase wiring and assembly methods of electrical equipment
• Self-motivated with the ability to work alone
• Basic knowledge of network communication protocols (Telnet, SNMP, BACnet, etc..)

Service Warehouse Technician

• Experience using power and hand tools
• Basic knowledge and experience working on electrical components
• Willingness to complete mandated training and certification programs

Working Conditions / Physical Requirements

• Ability to stand for prolonged periods of time
• Ability to lift and carry up to 75 lbs occasionally; ability to lift and carry up to 25 lbs daily.
• Ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
• The ability to keep hand and arm steady while moving arm or while holding arm and hand in one position.
• The ability to see details at close range (within a few feet of the observer)

Note: The above Job Description is representative of the responsibilities and qualifications necessary to be successful in this role. It does not encompass every job duty or responsibility; other tasks may be assigned as necessary. Further the job description does not alter the at-will nature of employment with Starline and does not create a contract of employment.

Company Info:

About Legrand

Legrand is the global specialist in electrical and digital building infrastructures. Our comprehensive offering of solutions for residential, commercial, and data center markets makes us a benchmark for customers worldwide. We harness technological and societal trends with lasting impacts on buildings with the purpose of improving life by transforming the spaces where people live, work, and meet with electrical and digital infrastructures and connected solutions that are simple, innovative, and sustainable. Legrand is a global, publicly traded company listed on the Euronext (Legrand SA EPA: LR). For more information, visit

About Legrand North and Central America

Legrand, North & Central America (LNCA) is a leader in the AV, Lighting & Controls, Electrical, and Data Center markets. LNCA offers comprehensive medical, dental, and vision coverage, as well as distinctive benefits like a high employer 401K match, paid time off (PTO) and holiday pay, short-term and long-term disability benefit plans, above-benchmark paid maternity and parental leave, bonus opportunities in accordance with the Company's incentive plans, paid time off to volunteer, and an active/growing Employee Resource Group network. For more information, visit

About Legrand's Data Center Power and Control Division

The industry-leading brands of Approved Networks, Ortronics, Raritan, Server Technology, and Starline empower Legrand's Data, Power & Control to produce innovative solutions for data centers, building networks, and facility infrastructures. Our division designs, manufactures, and markets world-class products for a more productive and sustainable future. The exceptional reliability of our technologies results from decades of proven performance and a dedication to research and development.

Equal Opportunity Employer