Dealer Success Manager - San Francisco, CA
1 month ago
Job summary
As a Dealer Success Manager you operate as a Strategic Consultant and Customer-Centric Partner to our auto dealers anchoring your efforts firmly within the Capital One Sales Process This role requires an extremely high-level partnership with your POD counterparts to collectively strategize and achieve superior success providing the consultative expertise and training enablement that support the PODs core sales objectives You are instrumental in expanding our footprint by contributing to and supporting the PODs efforts in gaining and retaining Navigator Platform subscribers This support includes providing specialized expertise during initial pitches compelling closing techniques while the DSM takes ownership of the seamless setup expert training strategic Return on Investment ROI conversations You will educate gain buy-in from key auto dealer stakeholders ensuring they maximize the value of our technology processes which has direct impact on companys bottom line We are seeking dedicated disciplined sales professionals who excel in team environment are experts in process improvement have strong interpersonal skills This individual must be able to effectively communicate influence partners across company multiple levels organization Strong analytical skills attention detail ability adapt dynamic agile environment essential succeeding role Due training product nature this role we looking customer-centric individual excel at trainingdriving tool adoption deep understand product troubleshoot technical issues quickly
Job description
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