Chief Operating Officer - Madison, WI

Job summary

Vierbicher is seeking a strategic and results-driven Chief Operating Officer (COO) to elevate our technical operations and align cross-functional execution with the firm's long-term vision.

Responsibilities

• Develop and implement operational strategies that align with company objectives and growth goals.
• Lead and mentor Directors and Managers across engineering, surveying, planning, and landscape architecture.
• Drive process optimization and operational efficiency across all technical disciplines.
• Collaborate with the CEO and Director of Finance on budgeting, forecasting, and aligning operational priorities with financial targets.
• Enhance quality assurance protocols by managing QA teams and standardizing project delivery expectations.
• Promote a high-performance culture that emphasizes collaboration, accountability, and continuous improvement.
• Ensure on-time, on-budget delivery of client projects and adherence to internal metrics.
• Partner cross-functionally with business development, HR, and strategy to support firm-wide initiatives.
• Identify operational risks and implement mitigation strategies.

Qualifications

• Bachelor's degree in Civil Engineering, Construction Management, Business Administration or related field required.
• Master's degree (MBA or technical discipline) preferred.
• 10+ years of progressive operational leadership experience, ideally in engineering, architecture, or construction consulting.
• Track record of leading multi-office teams, managing complex projects, and delivering operational improvements.

Skills

• Proven ability to lead high-performing technical teams across multiple disciplines.
• Strong organizational and decision-making skills, with a focus on measurable outcomes.
• Expertise in project delivery systems, QA/QC standards, and operational process improvement.
• Excellent interpersonal and communication skills; able to influence at all levels of the organization.
• Collaborative leadership style with a commitment to staff development and mentorship.
• Familiarity with public and private infrastructure markets, particularly within Wisconsin and the Midwest.

Job description