Practice Manager - Boston, Massachusetts, United States

Only for registered members Boston, Massachusetts, United States

1 day ago

$80,000 - $145,000 (USD) per year *

* This salary range is an estimation made by beBee

Company Overview · Shriners Children's is an organization that respects, supports, and values each other. We are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values ...

Job description

Company Overview

Shriners Children's is an organization that respects, supports, and values each other. We are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families.

All employees are eligible for medical, dental and vision coverage on their first day In addition, upon hire all employees are eligible for a 403(b) and Roth 403 (b) Retirement Saving Plan with matching contributions of up to 6% after one year of service. Employees in a full-time or part-time status (40+ hours per pay period) will also be eligible for paid time off, life insurance, short term and long-term disability and the Flexible Spending Account (FSA) plans. Additional benefits available to full-time and part-time employees include tuition reimbursement, home & auto, hospitalization, critical illness, pet insurance and much more Coverage is available to employees and their qualified dependents in accordance with the plans. Benefits may vary based on state law.

Shriners Children's Boston is where hope and healing meet. We are a premier pediatric specialty, research, and academic teaching hospital with a medical and research partnership with Massachusetts General Brigham. It is the world's leading center for pediatric burn care and is the only American Burn Association (ABA) exclusively pediatric verified burn center in New England and New York.

Job Overview

The Practice Manager is a proactive and hands-on leader who excels in fast-paced, multidisciplinary environments. This role is responsible for overseeing daily clinic operations, fostering collaboration across clinical and administrative teams, and driving continuous improvement. The ideal candidate brings strategic thinking, clear communication, and strong problem-solving skills to every facet of practice management. Accountable for performance across assigned services, the Practice Manager cultivates and high-performance culture focused on quality care, patient experience, regulatory compliance, safety, and financial stewardship in alignment with Shriners Children's mission and values.

Candidates can expect to receive an annual salary between $113, $194, Compensation is determined based on years of experience and department equity.

Responsibilities

Oversees daily clinic workflows to ensure efficiency and patient-centered care
Supervises and coaches administrative and clinical support staff
Ensures adherence to pediatric-specific health regulations
Monitors revenue cycle with attention to subspecialty billing opportunities
Identifies gaps in authorizations, referrals and documentation
Fosters a child-friendly and family-centered environment
Designs and implements strategies to improve patient/family satisfaction
Handles escalated patient/family concerns
Uses data and root cause analysis to identify and solve workflow inefficiencies
Acts as a liaison across care teams, leadership and external partners
Recruits and retains staff experienced in pediatric care

This is not an all-inclusive list of this job's responsibilities. The incumbent may be required to perform other related duties and participate in special projects as assigned.

Qualifications

Required:

Bachelor's degree
3 - 5 years practice management experience or demonstrated skills

Preferred:

Masters degree in Healthcare Administration or Business Administration
Membership in American College of Healthcare (ACHE)
Membership in Medical Group Managment Association (MGMA)
Lean Six Sigma Green Certification
2+ years experience in pediatric or specialty care setting

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