full time operations lead - , TN, United States - Palmetto Moon

Description

Job Details

Job Location
Knoxville 023 - Knoxville, TN

Position Type
Full Time

Description

Palmetto moon is a rapidly growing specialty apparel, accessories, home and gifts retailer celebrating the Southern lifestyle. A company that is Southern at heart, Palmetto Moon's focus is on relentless customer service and a premium assortment, with stores carrying countless affordable gifts and a wide selection of collegiate gear and lifestyle brands, including Vineyard Vines, YETI, Chubbies, Southern Marsh, Simply Southern, Hey Dude, Old Row, Costa, Rainbow Sandals and many more.

This job description is not meant to be an all-inclusive list of duties and responsibilities but constitutes a general definition of the position's scope and function in the company.

GENERAL POSITION SUMMARY:

This position reports to the Store Manager and/or reports to the Assistant Operations Manager and works closely with the Assistant Store Manager. OL will have indirect line of management responsibilities of Operations Specialist. The role is an integral part of the Store Management Team charged with facilitating, coordinating, and maintaining our store inventory management system and store operational processes. Key player in driving process management, adhering to guidelines and development of process to ensure products are received efficiently and correctly. And the role is an advocate on behalf of the store to identify & fix discrepancies with the company Operations Department in a timely manner. The role will assist the Store Manager in driving the full cycle of the inventory & operational management process to ensure store profitability and minimize inventory shrink.

ESSENTIAL FUNCTIONS/MAJOR RESPONSIBILITIES:

Coordinate & maintain inventory flow and store operational excellence through utilizing the below guidelines.

INVENTORY -

• Receive Transfers with efficient speed to support store team getting products to floor. Receiving Product: enter product into Celerant POS system check current inventory for discrepancies
• Improve communication channel with DC for Transfers to prep receiving
• Follow-up daily on discrepancies with individuals and team
• Run gridlines to reconcile any inconsistencies within inventory work closely with Inventory Control Manager
• Perform Reticketing
• Perform DTPs
• Establish a Store Audit Program & execute weekly
• Communicate new product offers to store staff

OPERATIONS -

• Communicate product flow from back of house to floor with MOD
• Backroom organization
• Physical Requirements--ability to bend, twist, stoop, stand on your feet for long periods of time, & lift materials up to 50 lbs with or without reasonable accommodations

INTERPERSONAL CONTACTS:

Position requires effective communication with multiple departments within the company (Store Team, District Management, Operations, etc.) to contribute to the smooth flow of information and efficient operation of the organization. Crucial to develop a strong partnership with these departments and teams within to align and deliver best in class service. Interactions tend to focus on information exchange, problem solving, or responding to business needs. Heavily reliant on Store Manager and Assistant Store Manager for direction on critical decisions.

Qualifications

• Must be at least 16 years old to apply
• Must have strong computer, analytical skills, and good understanding of inventory management.
• Strong understanding of Microsoft Excel and Celerant POS preferred.
• Excellent interpersonal and communication skills.
• Exceptional organizational skills. Ability to multi-task with varying deadlines
• Self-motivated and results oriented. Works independently.
• Problem solving & troubleshooting capabilities. Process & procedure oriented.
• Physical ability to use telephone, computer hardware/software including keyboard, type, sit, and stand for extended periods of time, and occasionally lifting/carry up to 40lbs with or without reasonable accommodations.