Route Driver - Richmond, United States - Boar's Head

    Boar's Head
    Boar's Head Richmond, United States

    2 weeks ago

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    Description
    Hiring Company:

    Delicatessen Services Co., LLC

    Overview:
    The Route Driver plays a key role in developing new customer relationships while maintaining service levels with the existing customer base and is responsible for customer deliveries, warehouse operations, and in-store activities for our retail and food service customers. We are looking for individuals with a passion for providing excellent customer service and who excel working both independently and as a member of a team. This role requires a flexible schedule with occasional weekend work.

    Job Description:
    Essential Functions
    • Itemized check-in of delivered goods with a customer representative
    • Complete bi-weekly customer inventory
    • Create bi-weekly orders based on established inventory levels
    • Pull credits, create out-of-date memos, and issue customer credits
    • Complete merchandising resets and recommend opportunities for cross-merchandising
    • Complete 1-on-1 training with customer employees including exceptional customer service, product knowledge, product pairings, slicing technique, etc.
    • Complete assigned Go-Spot-Check missions
    • Delivery of perishable goods to customers
    • Monitor truck maintenance schedule and coordinate necessary maintenance
    • Continuously cultivate relationships with customers by actively engaging with deli management and personnel to understand their customer base, evolving product or training needs, and specific opportunities/challenges
    • Complete additional activities or special projects as assigned
    Minimum Requirements

    Job Requirements
    • High school diploma or equivalent; including basic math and reasoning
    • Ability to speak and read English
    • 3 years of experience in customer service, sales, warehouse, or similar role
    • Valid driver's license and clean driving record
    • Basic computer skills
    Physical Requirements
    • Ability to stand for a minimum of 4 hours
    • Ability to bend, twist, reach, climb, stoop, kneel, crouch, and crawl
    • Ability to lift or carry objects weighing up to 50 lbs; push or pull objects up to 600 lbs.
    • Ability to work in a refrigerated/freezer environment
    Training and Certification Requirements (Provided)
    • Product knowledge and customer service
    • Company History
    • ServSafe certification
    • Deli Operations
      • Slicer use, maintenance, and cleaning
      • Deli scale operation and sanitation
      • Proper slicing technique, product wrapping, and handling
    • DOT compliance and Safe Driver training
    Location:
    Richmond, VA

    Time Type:
    Full time

    Department:
    Southern State