Customer Service Representative - Houston - Farouk Systems

    Farouk Systems
    Farouk Systems Houston

    2 days ago

    Description

    Job Description:

    The Customer Service Representative role encompasses administering all aspects of sales contracts and shipments for US and Canadian accounts, ensuring timely deliveries, routing updates, tracking status, and export customer satisfaction.

    • Serves as point of contact from start to finish for orders received on assigned accounts.
    • Responds to customers' inquiries about products availability, tracking status & order updates using strong communication skills in English & Spanish if applicable.

    Duties& Responsibilities Required:



    • Create commercial invoices for exported goods

    • Fundamental knowledge of Microsoft Office Suite Excel Word Outlook with analytical skills

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