-
Front Desk Agent
2 days ago
Golden Nugget Hotels & Casinos Stateline, United States PermanentOverview: · Front Desk Agent · A Front Desk Agent is responsible for welcoming and providing friendly service to guests of the Golden Nugget hotel and casino. · Responsibilities: Consistently deliver positive, courteous and professional guest service in all interactions with ...
-
Front Desk Agent
3 days ago
Bally's Corporation Stateline, United StatesESSENTIAL DUTIES AND RESPONSIBILITIES · Perform a friendly, professional, and timely manner check in and checkout processes for arrivals and departures · Assigns guest accommodations in accordance with procedures and SOPs. Maintains room availability and reports any issues to sup ...
-
Front Desk Agent
5 days ago
Bally's Corporation Stateline, United StatesESSENTIAL DUTIES AND RESPONSIBILITIES · Perform a friendly, professional, and timely manner check in and checkout processes for arrivals and departures · Assigns guest accommodations in accordance with procedures and SOPs. Maintains room availability and reports any issues to su ...
-
Front Desk Agent
5 days ago
Davidson Hospitality Group South Lake Tahoe, United StatesDavidson Hospitality Group [Guest Service / Concierge] As a Front Desk Agent at Davidson Hospitality Group, you'll: Greet and welcome guests with a warm and friendly attitude; Efficiently handle check-in and check-out procedures, ensuring accuracy and attention to detail; Provide ...
-
Front Desk Agent
5 days ago
Davidson Hospitality Group South Lake Tahoe, United StatesProperty Description · Join the exciting team at Margaritaville Resort Lake Tahoe, nestled in the stunning natural beauty of Lake Tahoe As a premier resort destination, we're seeking passionate individuals to join us. With our laid-back island vibe and commitment to exceptional s ...
-
Front Desk Agent
5 days ago
Davidson Hospitality Group South Lake Tahoe, United StatesJoin the exciting team at Margaritaville Resort Lake Tahoe, nestled in the stunning natural beauty of Lake Tahoe As a premier resort destination, we're seeking passionate individuals to join us. With our laid-back island vibe and commitment to exceptional service, Margaritaville ...
-
Front Desk Agent
3 weeks ago
Aimbridge Hospitality South Lake Tahoe, United StatesFront Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations ho ...
-
Front Desk Agent
2 weeks ago
Aimbridge Hospitality South Lake Tahoe, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying r ...
-
Front Desk Agent
5 days ago
Margaritaville Resort Lake Tahoe South Lake Tahoe, United StatesProperty Description: · Join the exciting team at Margaritaville Resort Lake Tahoe, nestled in the stunning natural beauty of Lake Tahoe As a premier resort destination, we're seeking passionate individuals to join us. With our laid-back island vibe and commitment to exceptional ...
-
Front Desk Agent
2 weeks ago
Aimbridge Hospitality South Lake Tahoe, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying r ...
-
Front Desk Agent
3 weeks ago
Aimbridge Hospitality South Lake Tahoe, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
-
Front Desk Agent
1 week ago
Aimbridge Hospitality South Lake Tahoe, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
-
Front Desk Agent
3 days ago
The Landing at Lake Tahoe South Lake Tahoe, United StatesJob Summary: · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
-
Front Desk Agent
2 weeks ago
Aimbridge Hospitality South Lake Tahoe, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying r ...
-
Front Desk Agent
5 days ago
Aimbridge Hospitality South Lake Tahoe, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
-
Front Desk Agent
3 weeks ago
The Forest Suites Resort South Lake Tahoe, United StatesAbout Us: · At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a P ...
-
Front Desk Agent
2 weeks ago
Pyramid Global Hospitality South Lake Tahoe, United StatesProperty · About Us · At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commit ...
-
Front Desk Agent
2 weeks ago
Marriott Vacations Worldwide South Lake Tahoe, United StatesPay: $21.00/hour · JOB SUMMARY · Do you pride yourself on your customer service skills and ability to personalize interactions with guests? Have a bold attention to detail while multi-tasking? Value a cooperative, team-oriented environment? · If so, the Front Office at Marriott V ...
-
Front Desk Agent
3 weeks ago
Marriott Vacations Worldwide South Lake Tahoe, United StatesAre you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that ...
-
Front Desk Agent
2 days ago
Dorado Beach A Ritz Carlton Reserve Dorado, United States Full timeAdditional Information Pay: $14.88/hour, Full Time, Benefits, Free Parking, Free Meal, 401K, Paid Holidays · Job Number · Job Category Rooms & Guest Services Operations · Location Dorado Beach a Ritz-Carlton Reserve, 100 Dorado Beach Drive, Dorado, Puerto Rico, United States VIE ...
Hotel Front Desk Agent - Stateline, United States - Caesars Entertainment Corporation
Description
JOB SUMMARY:
Responsible for assisting guests when registering them into the hotel, settling accounts upon check-out and providing information throughout their stay.
Acts as a role model for all front office staff and provides guidance during the shift in the absence of a front desk lead agent.
KEY JOB FUNCTIONS:
Greets guests in a warm and friendly manner, using personalized service.
Registers guests into the hotel following established procedures; works in conjunction with Housekeeping, VIP Services, Hotel Supervisor, and/or Lead Guest Service Agent.
Performs cashiering functions in a manner as they relate to the hotel following established procedures, including accurate record keeping, posting of charges, billing disputes and cash payment handling.
Applies reward credits based on availability and established guidelines.
Maintains the condition of front desk area.
Informs guests of events, shows, activities and amenities available within Harrah's/Harveys.
Demonstrates a pleasant and enthusiastic demeanor at all times.
Understands the essential functions of the Housekeeping department
Has working knowledge of Rooms Control and VIP services.
Able to run and reconcile daily Revenue Control reports.
Assists with on the job training for New Hires
Qualifications:
EDUCATION and/or EXPERIENCE:
High School Diploma or equivalent required
Minimum of 6 month in a Hotel Front Desk and previous experience working in a customer service position is required
QUALIFICATIONS:
Literate and fluent in English
Good communication skills
Must be able to type at least 35 wpm.
Strong knowledge of LMS
Ability to handle difficult and demanding guests
Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same.
PHYSICAL, MENTAL and ENVIRONMENTAL DEMANDS:
Must be able to sit or stand for long periods of time.
Visual and auditory range must include immediate environment.
Mobility to move about the property
Must have the manual dexterity to operate a computer and other necessary office equipment.
Must have the ability to push, pull, reach, bend, twist, stoop, and kneel.
Positions that have contact with the public require the ability to work in a noisy
environment, and may be exposed to guests who use tobacco products.
Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.
Disclaimer
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job.