Supply Chain Supervisor - United States

Job Profile: · Service and Support Manager 1Job Family: · Service and SupportTime Type: · Full timeMax Pay – Depends on experience: · $57,000.00 USD AnnualApply before 11:59 PM Arizona time the day before the posted End Date. · Minimum Qualifications: · Bachelor's degree and thre ...

Job description

Job Profile:

Service and Support Manager 1

Job Family:

Service and Support

Time Type:

Full time

Max Pay – Depends on experience:

$57,000.00 USD Annual

Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications:

Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Profile Summary:
Manages operation of university services, including parking and transit, trademarks, licensing, and strategic partnerships. Assists in management of materials movement, event support, and providing customer service.

Job Description:

The Supply Chain Operations Supervisor –Polytechnic Campus-oversees day-to-day inbound receiving and outbound shipments, storage, inventory, and distribution activities in support of campus operations. This role provides hands-on supervision of staff and coordinates people, workflows, equipment, and systems to ensure the timely, accurate, and secure handling of inbound deliveries and outbound shipments (e.g., freight, packages, mail and other deliveries) as well as supply chain support for emergency incidents (e.g. emergency supplies such as dry ice, barricade setup, etc.).

The Supervisor serves as the primary on-site operational lead for the Poly central Supply Chain Operations location to provide reliable, on-time service and is responsible for customer satisfaction. This position focuses on operational execution, workforce coordination, compliance, and continuous improvement while escalating strategic, financial, or policy decisions as appropriate.

All applicants must be eligible to work in the United States; ASU and University Business Services will not provide sponsorship for employment.

Position Salary Range:

$50,000-$57,000

Essential Duties:

• Oversees and coordinates daily receiving, storage, inventory, and distribution operations to ensure mail, packages, freight, and other inbound and outbound items are processed accurately and in a timely manner

• Directs the receipt, inspection, staging, storage, delivery and shipment of student, faculty and staff package and mail, freight shipments, and other campus deliveries

• Supervises assigned staff by coordinating daily work assignments, monitoring workloads, and providing coaching and guidance

• Labor planning (including schedules and staffing coverage) to align with operational demand and service requirements

• Guide staff on safety practices, work process and procedural requirements

• Responsible to maintain accurate inventory, and provide metrics and reporting

• Maintain metrics and data for accurate receiving records to identify discrepancies, trends, or operational issues and takes appropriate corrective action

• Responsible for 5-S receiving docks, storage areas, and staging locations to promote efficient space utilization, accessibility, and safety.

• Ensures adherence to university policies, safety procedures, and applicable standards related to receiving, mail handling, package processing, and freight operations

• Serves as a point of contact for campus customers for Supply Chain Operations activities, including: receiving, delivery, shipment and services.

• Responsible for operational reports and provides input to leadership regarding operational metrics, service levels, inventory status, and operational needs

• Recommends and assists with implementing process improvements to enhance efficiency, accuracy, and service delivery

• Participates in ordering and replenishment activities to support appropriate operational needs for resources

• Performs or assists with operational tasks as needed to support continuity of service

• Supports special projects and operational initiatives as assigned

Knowledge, Skills and Abilities:

• Demonstrated commitment to safety.

• Knowledge of supply chain operations, shipping, receiving, and inventory standards and last-mile delivery practices and tools & systems.

• Ability to promote changes in individual, institutional, and organizational behaviors to support continuous improvement and sustainability initiatives

• Understanding of asset management, supply routing, receiving workflows, and goods handling.

• Strong leadership, team development, and coordination skills.

• Excellent organizational, analytical, and problem-solving abilities.

• Proficiency and demonstrated technical acumen in supply chain systems and tools and data analytics.

• Effective verbal and written communication skills.

• Ability to manage multiple priorities in a fast-paced operational environment

• Skill in establishing effective working relationships and influencing partners across levels.

Desired Qualifications:

• Experience in multi-site receiving or warehouse environment

• Experience supporting customer-facing operational services

• Experience in supply chain systems and tools

Working Environment:

• Work performed in both warehouse and office settings.

• Frequent standing, walking, bending, reaching, and lifting up to 50 pounds.

• Exposure to outdoor weather conditions, dust, and warehouse environments including routine operational noise.

• Must be able to adapt to changing priorities and maintain focus in a fast-paced environment.

• Will be required to operate university vehicles or equipment for daily operations

Department Statement:

University Business Services (UBS) supports the New American University's vision of excellence, access, and impact by providing business services and solutions to the university. UBS is comprised of departments including Auxiliary Business Services, Environmental Health and Safety, Parking and Transit Services, Physical Security Initiatives and Emergency Management, Risk Management Services, Supply Chain Management, and Sustainability Practices. At ASU, we care about our employees. We offer a total rewards package that includes:

• AZ state school tuition reduction for employees and their dependents and spouse; available on day one of employment.

• Competitive wages.

• Employee assistance for confidential and free behavioral health services. Generous accrual of paid sick and vacation time.

• Low cost dental, health, life and vision Insurance benefits.

• Paid adoption and fertility subsidies.

• Paid time for professional development and volunteering.

• Retirement programs with employer match.

• Wide variety of employee discounts through ASU partnerships. More Info can be found here: ).

Driving Requirement:

This position may require driving. Employee must possess a valid US Driver's license of the appropriate class and required endorsements throughout employment.

Location:

Campus: Polytechnic

Funding:

No Federal Funding

Instructions to Apply:

Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub.

Please use the link below to log in using single sign-on.

$9925/9925$

To be considered, your application must include all of the following attachments:

• Cover letter

• Resume or CV

Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.

Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.

Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact HR Talent Acquisition before the posting close date to request edits.

Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience.

Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.

ASU Statement:

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report:

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU's Annual Security and Fire Safety Report is available online at You may request a hard copy of the report by contacting the ASU Police Department at

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Employment Verification Statement:

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement:

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement:

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.