Data Analyst EDI experience Remote AZ - Phoenix, United States - Penn Foster Inc

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    Description


    Awarded a Healthiest Employer, Blue Cross Blue Shield of Arizona aims to fulfill its mission to inspire health and make it easy.

    BCBSAZ offers a variety of health insurance products and services to meet the diverse needs of individuals, families, and small and large businesses as well as providing information and tools to help individuals make better health decisions.

    This remote work opportunity requires residency, and work to be performed, within the State of Arizona

    Purpose of the job

    Provide operational areas with support for day to day operations including business analysis, production, mandated reporting, and systems implementation. Prepare data reports from core corporate repositories to support all operational areas . Analyze reporting trends to provide data driven recommendations for process improvement.

    Qualifications


    REQUIRED QUALIFICATIONS
    Required Work Experience


    3 years of experience in reporting/analysis field using analytical tools and processes OR 3 years of coursework in analytics, business, mathematics, statistics, healthcare administration, or related field of study.

    Required Education

    High-School Diploma or GED in general field of study (Applies to All Levels)
    Required Licenses

    N/A
    Required Certifications

    N/A

    PREFERRED QUALIFICATIONS
    Preferred Work Experience

    4 years of experience in reporting/analysis field using analytic tools and processes (Applies to All Levels)
    4 years of experience in process improvement (Applies to Levels 3-4)
    Preferred Education

    Bachelor's Degree (or equivalent work experience) in analytics, business, mathematics, statistics, healthcare administration, or related field of study (Applies to All Levels)
    Preferred Licenses

    N/A
    Preferred Certifications

    Six Sigma / Green Belt Certification (Applies to All Levels)

    ESSENTIAL job functions AND RESPONSIBILITIES
    Level 1


    REPORTING
    Developed knowledge of reporting databases, word processing and spreadsheet software
    General knowledge of data in source systems
    Ability to generate standard production reports (quarterly, semi-annually, and yearly) and ad hoc requests

    Ability to design and generate claims data reports as needed to support the business areas and other analysts for claim review.

    Ability to produce required Association reporting as needed
    Maintain and keep organized all supporting audit documentation


    ANALYSIS


    Using process analysis techniques develop potential solutions (both short term and long term) for enhancing reporting; identify and document risks and benefits of solution(s) and develop implementation plan to best mitigate risk points.

    Through analytical problem solving techniques perform assessment(s) of operational reporting. Assist with Identifying business requirements and assist project team with selecting appropriate solutions to business problems or opportunities.
    Assist with development and execution of detailed user acceptance test cases and expected results for report changes. Analyze and review test results with Users and IT to determine final acceptance
    Evaluate alternatives to strategies and develop business contingency plans where necessary

    OPERATIONAL IMPLEMENTATION
    Assist in organizing and planning roll-out of new reporting functionality within the appropriate business departments.
    Assist in coordinating integration efforts of business process components for new reporting enhancement(s). Assist in identifying process integration issues or vulnerabilities and report them to the appropriate team or management member(s)
    Independently work on data requests with knowledge of BCBSAZ data sources and types.
    Identify data anomalies or variations and report issues to management
    Develop training materials for staff in usage of any new reports use by the operational areas.
    Level 2

    analysis


    Using process analysis techniques develop potential solutions (both short term and long term) for enhancing or automation of reporting; identify and document risks and benefits of solution(s) and develop implementation plan to best mitigate risk points.

    Through analytical problem solving techniques perform assessment(s) of current reporting. Identify business requirements and select appropriate solutions to business problems or opportunities.
    Escalate detailed project risks and issues to management of the project business units, IT, and project manager.
    Utilize existing reporting tools to develop and execute data queries for ad hoc requests; understand data source structure

    DEVELOPING BUSINESS REQUIREMENTS
    Analyze and define requirements through research, data gathering, and brainstorming activities. Conduct functional research and assessment of business needs and develop specifications

    Document business requirements of new capabilities for new reporting in enough detail that operational needs are clearly understood by the IT engineering organization.


    TESTING AND INTEGRATION
    Coordinate with IT the requirements of a testing environment for the execution of user testing.
    Develop and execute detailed user acceptance test strategies, test plan and test cases and expected results. Analyze and review test results with Users and IT to determine final acceptance.

    OPERATIONAL IMPLEMENTATION
    Develop departmental level project plans as input to the entire project. These timelines are heavily concentrated on the workflow analysis, requirements gathering, and testing.
    Level 3

    analysis

    Develop operational blue prints (business architecture) for new reports.
    Analyze impact of report design across all operational units and raise visibility to affected components.
    Evaluate alternatives to strategies and develop business contingency plans where necessary.

    DEVELOPING BUSINESS REQUIREMENTS


    Review and report discrepancies in reporting in accordance to project statement of intent, scope and business requirements to meet business objectives and expectations.


    TESTING AND INTEGRATION


    Coordinate integration efforts, performance of activities and delivery of services to ensure successful implementation of identified report changes within the Business Unit and between interdependent Business Unit(s).


    OPERATIONAL IMPLEMENTATION
    Organize, plan, and facilitate the roll-out of new reporting and functionality within the appropriate business departments.
    Plan and communicate implementation strategy within the Business/operational unit and between interdependent units.
    Demonstrates leadership skills by supporting corporate initiatives through reporting as requested by projects or teams. Can identify requirements through various types of communication.
    Communicate issues, concepts and criteria clearly to department management
    Informs management of any issues impacting the reporting structure and present resolutions including resources and barriers
    Level 4 – Lead


    REPORTING
    Produce and develop additional department metrics to measure productivity and impact of the department.
    Audit reporting generated by Analyst Level 1-3 to ensure proper data gathering and reporting methods were used.
    Audit of department procedures to ensure staff compliance.
    Provide support and training to analyst within the department / division.
    Produce metrics that are reported at the association level with high accuracy.
    ALL Levels


    Each progressive level includes the ability to perform the essential functions of any lower levels and mentor employees at those levels.

    The position requires a full-time work schedule.

    Full-time is defined as working at least 40 hours per week, plus any additional hours as requested or as needed to meet business requirements.

    Perform all other duties as assigned.
    competencies


    REQUIRED COMPETENCIES
    Required Job Skills

    Intermediate PC proficiency (Applies to Level 1)
    Advanced PC proficiency (Applies to Levels - 4)
    Advanced PC skills in word processing, spreadsheet and database software (Applies to Levels - 4)
    Intermediate PC skills in word processing, spreadsheet and database software (Applies to Level 1)
    Strong skills with query tools
    Strong problem-solving skills
    Strong analytical skills to support independent and effective decisions based on customer input and research
    Basic knowledge of queries and query related language (SQL)
    Required Professional Competencies

    Maintain confidentiality and privacy (Applies to All Levels)
    Prioritizes tasks and time management, sometimes under strict time constraints (applies to All Levels)
    Meets deadlines and department accuracy standards, corporate policies and procedures
    Analytical knowledge necessary to generate reports based on available data and then make decisions based on reported data (Applies to All Levels)
    Capable of investigative and analytical research (Applies to All Levels)
    Practice interpersonal and active listening to achieve high customer satisfaction and departmental communication standards (Applies to All Levels)
    Establish and maintain working relationships in a collaborative team environment (Applies to All Levels)
    Test planning and execution (Applies to All Levels)
    Document business requirements (Applies to All Levels)
    Process flowcharting (Applies to Levels - 4)
    Work session facilitation (Applies to Level 4)
    Required Leadership Experience and Competencies

    Support priorities and direction of corporate leadership
    Effectively deal with conflict
    Ability to apply sound management decision making skills to perform effectively in the absence of management
    Ability to present concepts effectively to varying levels of staff (Applies to Levels 2-4)

    PREFERRED COMPETENCIES
    Preferred Job Skills

    Advanced understanding of BCBSAZ computer systems and databases
    Proficiency in SAS
    Preferred Professional Competencies

    Driven to identify solutions to meet customer needs for reporting
    Ability to work with ambiguous and conflicting information while keeping focused on the end goal
    Preferred Leadership Experience and Competencies

    Mentor coworkers on reporting functions (Applies to Level 4)
    Communicate training materials and provide constructive feedback. (Applies to Level 4)
    Our Commitment


    BCBSAZ does not discriminate in hiring or employment on the basis of race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected group.

    Thank you for your interest in Blue Cross Blue Shield of Arizona. For more information on our company, see If interested in this position, please apply.
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