Assistant Community Manager - Orlando, United States - VISTA LAKES COMMUNITY ASSOCIATION

Description

Job Description

Maintain and operate the front office in accordance with the Association rules/objectives.

Coordinate with The Board of Directors to develop a strategy for successful operations of the community.

Responsible for the day-to-day financial related functions, to include the following: Payroll, Invoicing, Credit Card Reconciliations, Financial Audits, and Neighborhood Fund usage, while overseeing the Associations' financial vendor.

Maintains/updates community documents, policies, and procedures when need or requested.

Responsible for Hiring Process and all New Hire Paperwork.

Responsible for training/coaching/performance for Lifeguard staff.

Maintain personnel records for each team member (job description, disciplinaries, comments) and keep updated as new information is received.

Responsible to generate weekly resident suspension lists for amenities usage.

Maintain Social Media posts/platforms.

Create Email blasts for Community when requested.

Responsible for updating- Calendar on Vista Lakes Website.

Assist Residents and Front Desk with the following: HOA Payments/Ledger questions, General ARC/Violation issues, Reservations, Clubhouse rentals, Club ID's, emails/incoming calls, process new resident accounts, and any other day to day customer service inquires.

Responsible to post meeting agenda/minutes on Vista Lakes Website.

Responsible for Processing Lien Foreclosure paperwork, removal of Residential Bankruptcy's from suspension list, and working with Attorney for any legal documents needing to be signed/notarized.

Responsible for Community Events to include the following: planning, creating event flyers, organizing staffing, and process payments.

Create Monthly Community Calendars/Flyers for Neighborhood Mailboxes, Yard of the Quarter Signage, and Garage Sale Ads on Vista Lakes Website.

Responsible for inventory and ordering all clubhouse and property supplies.

Responsible for attending regular monthly team meetings.

Responsible for gathering, planning, executing City/County Grant Packages.

Responsible for creating and administering bi-annually Lifeguard continuing training.

Responsible to stay relevant within new policies/procedures that can be incorporated in the community.

Assist the Community Manager in any other task requested.

Collect information, provide guidance, and support for the Committee Chairs established by the Board and Neighborhood Representatives.

Maintain CAM continuing education requirements.

Serve as acting Community Manager when the Community Manager is out of the office.

As a licensed CAM, ensure compliance with all applicable State Laws and Regulations.

Responsible to provide a monthly report to the Board on highlighting all accomplishments and major activities supporting ongoing projects.