Receptionist (PT) - Miami Springs - VoiceNation

    VoiceNation
    VoiceNation Miami Springs

    1 day ago

    $28,000 - $42,000 (USD) per year *
    Description

    Receptionist (PT)

    In your role as a Moneypenny Receptionist, you'll get comprehensive training that will prepare you with the vital skills to be a key player in the Moneypenny team. You'll serve as a representative for Moneypenny and a wide array of our clients, leveraging your top-notch customer service skills and ability to build relationships to create a positive experience for their customers.

    Key responsibilities:

    • Swiftly and effectively handling incoming phone calls and relaying messages to clients and their customers, ensuring they never miss a call.
    • Carefully entering the client's information into our system with accuracy.
    • Awesome attitude toward delivering a remarkable customer experience.
    • Proficient in data entry, detailed-oriented and open to working in a fast-paced environment.
    • Knowledgeable in Microsoft Office Suite, including Outlook and Teams.
    • Always delivering the best level of customer service to clients.

    The person:

    • Efficiently and quickly handling incoming calls and relaying messages to clients, making sure every call is answered.
    • Carefully entering the caller's information into our system.
    • A top-notch approach to delivering an amazing customer experience.
    • Skilled in data entry, detail-focused and flexible with changes.
    • Excellent verbal and written communication abilities, plus the knack for juggling multiple tasks.
    • At least two (2) years of experience in customer service and/or tier II support, consistently providing outstanding service.
    • Always ensuring the highest level of customer service is upheld for clients.
    • Willing to work on holidays and weekend (you'll always have one Saturday or Sunday shift every other week).
    * This salary range is an estimation made by beBee
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