Temporary Operations Technician - Soldotna, United States - ENSTAR Natural Gas Company, LLC

    ENSTAR Natural Gas Company, LLC
    ENSTAR Natural Gas Company, LLC Soldotna, United States

    1 month ago

    Default job background
    Description

    JOB SUMMARY: The primary responsibility of the Operations Technician is to read residential and commercial customers' gas meters consumption for billing purposes.

    ESSENTIAL FUNCTIONS:

    • Read gas meters and record consumption for residential and commercial accounts.
    • Inspect and report defective meters or related equipment.
    • Complete required documentation.
    • Verify readings for abnormal consumption and records reasons for possible fluctuations.
    • Hang door tags for nonpayment of customer bills.
    • Walk and/or drive ENSTAR vehicle to perform tasks.
    • Inspect and maintain vehicle; refuel as needed.
    • Perform duties related to Distribution as assigned.
    • Work in a constant state of alertness and in a safe manner.
    • Work in all types of weather conditions especially in cold and wet environments; may include walking through deep snow.

    MINIMUM QUALIFICATIONS:

    • High School Diploma or equivalent.
    • Prior gas meter reading experience preferred.
    • Experience in environments requiring customer service focus.
    • Must be able to pass federally required initial and continuous Operator Qualifications training.
    • Must possess an Alaska Driver's License and be qualified to operate a vehicle under the conditions of the ENSTAR's Driving Policy.
    • Ability to pass a background, past employment, drug, and driving record screening.

    KNOWLEDGE, SKILLS, AND ABILITIES:

    • Good verbal and written communication skills; ability to effectively interact with individuals within and outside of ENSTAR.
    • Ability to learn and understand ENSTAR's Standard Operating Procedures (SOPs) as they relate to fieldwork.
    • Ability to work independently and be self-directed.
    • Knowledge/familiarity of local road system.
    • Ability to interpret as-builts.
    • Knowledge regarding meter sets, regulators, pressures, and piping.
    • Legible handwriting and ability to accurately complete detailed paperwork.
    • Proficiency in Microsoft Office and ability to learn ENSTAR's software programs (Customer Care & Billing, Mobile Workforce Management, Itron, etc.).

    OTHER REQUIREMENTS:

    • Must maintain a positive work atmosphere through effective interactions and communications with co-workers, customers and management.
    • Must maintain a safe environment for co-workers, customers and the public through adherence to established safety standards and timely reporting of potential hazards.
    • Must adhere to ENSTAR's policies and procedures related to the code of business ethics, compliance, responsible use of assets, and all applicable state and federal laws.

    PHYSICAL EFFORT:

    Occasionally

    Continuously

    Frequently

    1. Sitting

    x

    2. Standing

    x

    3. Walking

    x

    4. Bending Over

    x

    5. Crawling

    x

    6. Climbing

    x

    7. Reaching Overhead

    x

    8. Crouching

    x

    9. Kneeling

    x

    10. Balancing

    x

    11. Pushing or pulling

    x

    12. Talking

    x

    13. Repetitive use of hands/arms

    x

    14. Repetitive use of legs

    x

    15. Grasping

    x

    16. Lifting

    x

    10lbs or less

    x

    11 to 25 lbs

    x

    26 to 50 lbs.

    x

    51 to 75 lbs

    76 to 100 lbs

    Over 100lbs

    17. Carrying

    x

    10lbs or less

    x

    11 to 25 lbs

    x

    26 to 60 lbs

    51 to 75 lbs

    76 to 100lbs

    Over 100lbs

    18. Eye/hand coordination

    19. Fine Manipulation

    VISUAL ACUITY:

    Occasionally

    Continuously

    Frequently

    1. Close vision (clear at 20 "or less)

    x

    2. Distance vision (clear at 20' or more)

    x

    3. Color vision (ability to identify and distinguish colors)

    x

    4 Peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point)

    x

    5. Depth perception (three-dimensional vision, ability to judge distances and spatial relationships)

    x

    6. Ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)

    x

    7. No special vision requirements

    MENTAL EFFORT:

    Occasionally

    Continuously

    Frequently

    1. Thinking analytically

    x

    2. Communication

    x

    Using effective verbal communication

    x

    Using effective written communication

    x

    3. Handling stress & emotions

    x

    4. Concentrating on tasks

    x

    5. Discriminating colors

    x

    6. Remember details

    x

    7. Making decisions

    x

    8. Adjusting to changes

    x

    9. Examining/observing details

    x

    ENVIRONMENTAL FACTORS:

    Occasionally

    Continuously

    Frequently

    1. Inside

    Hot/Heat

    Cold

    2. Outside

    Hot Temperature

    Cold Temperatures

    x

    Humid

    3. Hazards

    Biological

    Chemical

    Electrical

    Radiation

    Sharp Objects/Tool

    x

    Heavy Machinery

    Other

    x

    4. Unprotected Spaces

    High Places/High Heights

    Constricted Spaces (Underground)

    5. Dirty (Soil)

    x

    6. Dry

    x

    7. Fumes, Gases, Odors, Dust

    x

    8. Grease, Oil, Mud

    x

    9. Moving Mechanical Parts

    10. Noise

    11. Hot Temperature (Devices )

    Burners

    Flame Torches

    12. Vibration

    13. Wet, Slippery Floors/Surfaces

    x

    14. Working w/others

    x

    15. Working alone

    x

    The statements contained in this job description are intended to describe the general content and requirements for performance of this job. It is not intended to be an exhaustive list of all job duties, responsibilities and requirements. Other duties may be assigned.