Patient Financial Counselor - Hudson
1 month ago

Job summary
The primary purpose of this position is to provide exceptional customer service by responding to internal and external patient inquires specific to a bill for medical services, processing payments, and information to patients. The position will be primarily staffed remotely during business office hours.- Answer incoming calls and assist patients with account balance questions.
- Articulate EOB's, CPT and Diagnosis codes to patients.
- Communicate the clinic's payment policy to patients.
Job description
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