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Customer Service Representative - Little Rock, United States - Performance Food Group
Description
**Job Attributes**
Job ID 50505BR
Category Sales
Shift 1st Shift
Job Type Full Time
Location AR Little Rock
Operating Company Performance Little Rock
**Share this on**
**Customer Service Representative (Inside Sales/Will Call)**
AR Little Rock Position Requirements Responsible for assisting all customers with order entries and any inquiries regarding the company. In addition, responsible for keeping all customers satisfied and happy with the company as their distributor and to accommodate them as best possible. Solves customer problems and deal with a variety of concrete variables in situations where standardization exists. Communicates and interacts with customers, vendors and co-workers professionally ensuring questions are answered accurately and in a timely manner. Functions as a team member within the department and organization, as required, and perform any duty assigned to best serve the company. **Position Responsibilities:**
Effectively communicate with customers
Process telephone orders for customers
Work with customers and sales associates to effectively manage their deliveries
Efficiently evaluate and respond to customer orders and requests
Data entry
Performs other related duties as assigned.
Position Requirements Required Qualifications: Required Education: High School Diploma/GED Required Experience: 6 12 Months
Customer service, call center and / or related area.
Preferred Education: High School Diploma/GED or Equivalent Experience
Preferred Experience: 1 2 Years
Customer service, call center and / or related area within foodservice industry.
Preferred Qualifications: Ten Key
Basic Computer Skills Microsoft Word / Excel / Outlook
Foodservice knowledge a plus
Forklift experience/or willing to learn
Double Pallet jack/Ride-a-long Pallet jack experience
Ability to lift 30-40lbs average and up to 100lbs
Order selection experience
Bilingual a plus As part of Performance Food Group, Performance Foodservice offers the benefits of working for a nationwide company, while maintaining a local, family feel. As a leader in the foodservice industry, we provide passionate, hard-working associates with opportunities to grow their careers while helping the restaurants we love build their dreams. Our 10,000+ associates procure, sell, and deliver more than 125,000 different food and food-related products to restaurants throughout the country. We are inspired by food, invested in relationships, and offer an environment where you can thrive.
