-
Senior Software Engineer
1 week ago
LevelTen Energy Seattle, United StatesJob Description · Role Purpose · LevelTen Energys mission is to accelerate the energy transition by facilitating frictionless transactions. As the leading provider of renewable transaction infrastructure, we deliver the cloud-based software, centralized supply, automated analytic ...
-
Business Process Consultant
2 weeks ago
Sophus IT Solutions Seattle, United StatesTitle : Business Process Consultant (ServiceNow) · Role is remote · Must Have : · Service now implementation : Any Module · Implemented Service now features as a business consultant · Telecommunication Service Management (TSM) experience is mandatory, Telecom experience (or at le ...
-
Business Process Consultant
2 weeks ago
Sophus IT Solutions Seattle, United StatesTitle : Business Process Consultant (ServiceNow) · Role is remote · Must Have : · Service now implementation : Any Module · Implemented Service now features as a business consultant · Telecommunication Service Management (TSM) experience is mandatory, Telecom experience (or ...
-
Business Process Consultant
4 days ago
Sophus IT Solutions Seattle, United StatesTitle : Business Process Consultant (ServiceNow) · Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered. · Role is remote · Must Have : · Service now implementation : Any Module · Implemented Service now features as a b ...
-
Senior Software Engineer
2 weeks ago
LevelTen Energy Seattle, United StatesRole Purpose · LevelTen Energys mission is to accelerate the energy transition by facilitating frictionless transactions. As the leading provider of renewable transaction infrastructure, we deliver the cloud-based software, centralized supply, automated analytics, and transaction ...
-
Technical Support Specialist Seattle
1 week ago
Highspot Seattle, United States???? **Privacy Notice** · **Accept** · **Technical Support Specialist - Remote** · Seattle / Services Customer Services / Full time **About Highspot** · We are committed to diversity as both a moral and business imperative. · **About the Role:** In this role, you will be joi ...
-
Senior Software Engineer
1 week ago
LevelTen Energy Seattle, United StatesJob Description · Job DescriptionRole Purpose · LevelTen Energy's mission is to accelerate the energy transition by facilitating frictionless transactions. As the leading provider of renewable transaction infrastructure, we deliver the cloud-based software, centralized supply, au ...
-
Senior Software Engineer
6 days ago
LevelTen Energy Seattle, United States Full time· Role Purpose · LevelTen Energy's mission is to accelerate the energy transition by facilitating frictionless transactions. As the leading provider of renewable transaction infrastructure, we deliver the cloud-based software, centralized supply, automated analytics, and transac ...
-
Senior Software Engineer
2 weeks ago
LevelTen Energy Seattle, United StatesRole Purpose · LevelTen Energys mission is to accelerate the energy transition by facilitating frictionless transactions. As the leading provider of renewable transaction infrastructure, we deliver the cloud-based software, centralized supply, automated analytics, and transaction ...
-
Senior Manager
5 days ago
Freshworks Bellevue, United StatesJob Description · Job DescriptionCompany Description · Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the ...
-
Senior Manager
1 day ago
Freshworks Bellevue, United States Full timeCompany Description · Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San M ...
-
Systems Engineer
3 weeks ago
Apollo Professional Solutions Everett, United StatesJob Description · Position Type:Systems Engineer · Location:Everett, WA · Hourly rate: $60.11 · Contractor benefits: Medical, vision, Dental, 401k · Job Description: · The Airplane Safety Engineering (ASE) team is looking for Airplane Safety Engineers - Development Programs (Ons ...
EFA Front Desk CSS - Seattle, United States - Salvationarmytucson
Description
** EFA Front Desk CSS**
**Job Category****:** Social Services **Requisition Number****:** EFAFR003784 Showing 1 location **Job Details**
**Description**
**Department: Emergency Financial Assistance**
**Position Title: EFA Front Desk CSS**
**Status: Full Time / Non-Exempt**
**GENERAL STATEMENT:**
The Salvation Army is a branch of the Christian Church and the ultimate goal of all programs is spiritual regeneration of all people.
The Salvation Army is an equal opportunity employer.
**EDUCATION AND WORK EXPERIENCE:**
HS Diploma or GED
Minimum of 1 year of experience in: public contact / customer service
Drivers License preferred
**KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:**
Detail oriented and attention to detail
Self starter
Team player
Strong use of the English language in verbal and written communication
(Spelling - 90% Grammar 85%)
Excellent telephone & interpersonal skills
Ability to work in a fast-paced environment and maintain poise under pressure
Customer service mindset
Strong analytical and research skills
Proficient typing skills (60 words per minute)
General knowledge of emergency community resources
Ability and willingness to keep information confidential
**SOFTWARE-RELATED SKILLS:**
Microsoft Word and Excel required
Lotus Notes, helpful
Working knowledge of integrated database applications and ability to use new software programs with basic training.
**SCOPE OF POSITION:**
Under limited direct supervision, the Front Desk - Community Service Specialist is responsible for meeting community needs through direct services, provision of information and referral to appropriate community partners, direct assistance through Salvation Army programs, counseling and limited case management commensurate with training and compassionate community presence.
**ESSENTIAL DUTIES AND RESPONSIBILITIES:**
An ability to engage with diverse populations in a respectful and culturally responsive manner
Maintain statistical records, reports, logs, files and other required documentation.
Working knowledge of de-escalation techniques in conjunction with trauma-informed care practices.
Demonstrates a commitment to the values of equity and inclusion by honoring diverse characteristics and expressions of personal identity.
Answer incoming phone calls and determine the most appropriate resolution
Complete all departmental filing
Maintain Department Logs
Create physical files as needed
Maintain and update contact information
Generate reports as needed
Maintain supply inventory and coordinate order of replacement supplies with PM as necessary
Prepare general correspondence as requested
Provide administrative support to department head
Perform other administrative functions as requested
Assist with volunteer coordination, training, and retention.
Conduct client screening for Salvation Army emergency assistances
Participate in weekly staff meetings
Perform all other duties as assigned
**PHYSICAL REQUIREMENTS:**
Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis
Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead
Ability to operate telephone
Ability to operate a desktop or laptop computer
Ability to lift up to 45 lbs.
Ability to access and produce information from a computer
Ability to understand written information
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The Salvation Army is committed to providing reasonable accommodation for qualified job applicants, job candidates, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act. EEO is the Law.
**Qualifications**
**Skills**
**Behaviors**
**:**
**Motivations**
**:**
**Education**
**Required**
High School or Equivalent or better.
**Experience**
**Required**
**1 year:** Public Contact / Customer Service
**Licenses & Certifications**
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR c)