Assistant Front-End Manager - Butte, MT, United States
2 days ago
Job description
DescriptionWhy choose us?
Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand
At Albertsons Companies, we are looking for someone who's not just seeking a job, but someone who wants to make an impact. In this role, you'll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that's constantly evolving.
Main responsibilities:
- Assist in directing and supervising Front End operations, including lane coverage, customer flow, cleanliness, and overall appearance.
- Ensure compliance with company policies and front-end procedures (scan accuracy, WIC, restricted sales, dress standards, check acceptance).
- Perform or assist with all phases of the reconciliation process, including balancing the safe, registers, sales, deposits, and cash transactions.
- Complete bookkeeping and administrative duties such as daily deposits, balancing accounts receivable, filing sales reports, and handling money orders, gift cards, and lottery processes.
- Handle cash-flow accountability: safe transactions, check approvals, refunds, tills, and monitoring fund‑handling procedures.
- Provide excellent customer service by ensuring fast, friendly, accurate checkout service.
- Support payroll administration (timecards, corrections, associate files, pay rate updates, leave tracking) as needed.
- Assist with training, coaching, and evaluating cashiers, courtesy clerks, and scanning staff; may recommend hiring, termination, and disciplinary actions.
- Serve as an overflow cashier as necessary.
- Implement emergency procedures for front-end equipment malfunctions and ensure equipment remains operational.
We are looking for candidates who possess the following:
Soft skills:
- Strong customer service orientation and ability to deliver fast, friendly, accurate service.
- Professional, courteous demeanor with the ability to stay calm under pressure.
- Effective verbal and written communication skills.
- Leadership capabilities with focus on coaching and developing others.
- High integrity, confidentiality, and strong work ethic.
Competencies:
- Strong judgment and ability to react to changing business needs (e.g., scheduling, customer flow).
- Decision‑making skills for handling variances, customer concerns, and operational issues.
- Coaching and performance‑review capability.
- Compliance‑focused mindset (policy, safety, sanitation, dress standards).
- Problem‑solving skills related to scanning systems, front-end processes, and equipment issues.
Knowledge:
- Knowledge of front-end operations, work methods, and scanning procedures.
- Understanding of company policies and procedures related to cash handling and fund security.
- Basic arithmetic skills (addition, subtraction, percentages).
- Familiarity with payroll processes, timekeeping, and administrative functions (as applicable).
Abilities:
- Ability to train others on front-end equipment and procedures.
- Ability to work independently, prioritize tasks, and take initiative.
- Ability to maintain confidentiality regarding associates and store financial information.
- Ability to maintain composure in a fast‑paced, customer‑focused environment
We also provide a variety of benefits including:
- Competitive wages paid weekly
- Associate discounts
- Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more)
- Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
- Leaders invested in your training, career growth and development
- An inclusive work environment with talented colleagues who reflect the communities we serve
Our Values – Click below to view video: ACI Values
A copy of the full job description can be made available to you.
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