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- Answer customer calls and establish follows-up with sales appointments
- Respond quickly to internet, phone and live chat inquiries using email, scripts and templates
- Provide customers with initial product information and direct them to the appropriate dealership resources
- Present initial financing options based on customer needs
- Follow up with leads that are not ready to make an appointment or no-show
- Participate in team and process development sessions - keeping positive relationships with teammates, sales teams and dealership management
- Utilize CRM tracking system daily
- At least one previous role based in customer service experience
- Excellent teammate with collaborative attitude and eagerness to improve
- Prompt and courteous demeanor
- Positive and hardworking personality
- Strong computer skills
- Valid driver's license
Business Development Center Manager - Santa Clara, United States - Frontier Ford
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Description
Job SummaryWe are looking for a Business Development Manager to join our growing team The right candidate will be a team player with a "can-do" attitude and excellent communication skills. Day-to-day tasks will include initial communication with clients regarding our product and service offerings.
Benefits
Responsibilities