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Chief of Staff - Hayward - Flam
Description
About
Flam is building AI Infrastructure for Brands in Immersive Advertising-powering high-fidelity, app-less GenAI experiences across Digital, Broadcast TV, Retail, Communications, Print, OOH, and more.
Vision: The Immersive & Interactive Layer for Every Screen & Surface.
We're redefining how people experience content-making moments interactive, shoppable, and measurable in real time. Backed by $22M in funding from RTP Capital, Dovetail, and others, Flam is trusted by global brands like Google, Samsung, and Emirates. We're scaling fast-expanding GTM efforts across North America, EMEA, and Asia-and we've just opened our new HQ in the heart of San Francisco to build our next chapter.
Chief of Staff to CEO
Job Overview
Flam is hiring a Chief of Staff to act as the operational quarterback for the CEO and broader leadership team. You'll work directly with the CEO to drive day-to-day execution across the business. You'll help make sure plans turn into action, meetings lead to outcomes, and the right people stay aligned and moving in sync. This is not a clean, paved runway-it's a fast, unpredictable, early-stage ride. As one of the first on the ground, you'll need to thrive in ambiguity, move quickly with incomplete information, and help others stay steady when things shift.
Key Responsibilities
● Work side-by-side with the CEO to support focus, prioritization, and follow-through on strategic initiatives
● Partner closely with the Head of Sales, GTM Lead, and Head of Partnerships to support coordination across all commercial functions
● Act as the central ops quarterback-connecting workflows and decisions across Product, Marketing, Finance, and Customer Success
● Run weekly exec cadences, project trackers, and help prep internal and external communications
● Own logistics for planning, leadership meetings, briefing docs, investor/board prep, and special GTM projects
● Track OKRs and priorities across departments-ensuring accountability and momentum
● Manage internal comms to keep teams informed, aligned, and clear on direction
● Help shape the rhythm and culture of our new San Francisco HQ-plan team rituals, coordinate events, and help build an environment people want to be part of
● Be the go-to "fixer" for operational blockers-solving problems before they become distractions
Requirements
● 5–10 years of experience in business operations, GTM support, or Chief of Staff roles in tech or startup environments.
● Calm, focused, and reliable-you're who others look to when the pace gets intense
● Strong project management and communication skills-you make chaos feel structured
● Experienced working across Sales, Partnerships, Marketing, Product, and Exec leadership
● High emotional intelligence and discretion-you know what to say, when, and how
● Familiar with GTM tools, dashboards, CRM systems (HubSpot/Salesforce), and ops workflows
● Comfortable being "first on the ground"-you don't wait for perfect, you move with purpose
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