Custodian - Peoria, United States - Hy-Vee Food Stores

    Hy-Vee Food Stores
    Hy-Vee Food Stores Peoria, United States

    2 weeks ago

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    Description
    At Hy-Vee our people are our strength.

    We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.


    Job Description:

    Job Title:
    Custodian


    Department:
    Grocery


    FLSA:
    Non-Exempt
    General Function
    Provides prompt, efficient and friendly customer service. Responsible for store cleanliness, inside and out.
    Core Competencies

    • Partnerships
    • Growth mindset
    • Results oriented
    • Customer focused
    • Professionalism
    Reporting Relations

    Accountable and Reports to:
    District Store Director, Store Manager, Assistant Managers of; Store Operations, Perishables, and Health Wellness Home, Service Managers

    Positions that Report to you:
    None
    Primary Duties and Responsibilities

    • Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
    • Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store
    • Makes an effort to learn customers' names and to address them by name whenever possible.
    • Assists customers by:
    • escorting them to the products they're looking for
    • securing products that are out of reach
    • loading or unloading heavy items
    • making note of and passing along customer suggestions or requests
    • performing other tasks in every way possible to enhance the shopping experience
    • Answers the telephone promptly and provides friendly, helpful service to customers who call
    • Orders cleaning products as needed; audits invoices for correctness (where applicable)
    • Responsible for total store cleanliness and appearance, inside and out.
    • Including but not limited to sweeping, mopping, waxing, buffing, vacuuming, power washing, scrubbing, dusting, shampooing of carpets, sanitizing
    • Changes ceiling lights Monitors plumbing, fixtures, coolers, and freezers and notifies supervisors as needed
    • Installs and replaces towel, paper, and soap dispensers when needed
    • Empties the garbage and crushes cardboard
    • Assists customers with their needs
    • Conducts inventory on products for costs and amounts used every quarter
    • Responsible for equipment maintenance
    • Unclogs drains where needed
    • Adheres to company policies and individual store guidelines
    • Reports to work when scheduled and on time
    Secondary Duties and Responsibilities

    • Does price checks, returns carts from parking lot, and sacks for customers as needed
    • Cleans cooling systems and filters for the store
    • Assists in other areas of store as needed
    • Performs other job related duties and special projects as required
    Knowledge, Skills, Abilities and Worker Characteristics

    • Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions
    • Must be able to add, subtract, multiply and divide whole numbers
    • Have the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies verbally or in writing
    Education and Experience
    No education or experience requirements
    Physical Requirements

    • Must be physically able to exert up to 50 pounds of force occasionally; exert up to 20 pounds of force frequently; and exert up to 10 pounds of force constantly to move objects.
    • Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.
    • Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
    Working Conditions
    This position is exposed to noise, temperature extremes, dampness, dirt, and chemicals/solvents.
    Equipment Used to Perform Job
    Scrubber, buffer/swing machine, mop, hand scraper, screw driver, wrench, and hand tools, power hand tools, vacuum
    Contacts
    This position has daily contact with suppliers/vendors, the general public, customers and co-workers.
    Are you ready to smile, apply today.