Jobs

    Client Service Specialist - Maple Grove, United States - ProWealth Financial

    ProWealth Financial
    ProWealth Financial Maple Grove, United States

    1 week ago

    Default job background
    Description
    Job DescriptionJob Description

    Future Growth Personally and Professionally.

    If you are looking to invest in your future and put the effort into your future we are a great fit.

    We are a financial company looking for a Client Services Specialist position. Under limited supervision This person acts as the first point of contact for existing and potential clients .

    A warm and friendly reception combined with a working knowledge of where to source solutions is an important characteristic for this professional.

    We are looking for a client service oriented team player who is a detail oriented professional with proven organizational skills, able to manage time efficiently and can multi-task.

    Who's proven written and verbal skills instill confidence from the team and our clients.

    This vital support role will enhance the client experience by servicing clients and providing operational and administrative support to our team in their daily business practices.

    This person will help with the following items:

    Building relationships with our clients and providing excellent customer service
    Coordinating schedules and appointments
    Dictates notes and enters them into CRM
    Fulfill client transactional information and service needs
    Enters data into systems which includes account maintenance, disbursements,
    Processes new accounts and paperwork
    Coordinates and manages client events
    Handles outgoing customer mail, incoming mail & imaging customer paperwork
    Adheres to compliance/risk procedures and exhibits detailed attention to disclosure policies
    Monitors phone calls, schedule call backs
    Monitors emails
    Runs monthly birthday & anniversary card mailings
    A good understanding of Microsoft Office

    Knowledge and Skills:
    Preferred Series 6,7 and 66
    Industry licenses are not required but helpful
    Ability to multitask and handle stress
    Strong Focus on getting the details correct
    Professionally focused to help grow the firm
    Google Docs, Word, Spreadsheets
    Please send us your resume with an explanation on why you would be a good hire for our firm.

    Background check and fingerprinting necessary.


    Job Type:
    Full-time


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