CATERING OPERATIONS DIRECTOR - Rochester, NY

Only for registered members Rochester, NY , United States

1 day ago

Location: St. John Fisher University campus · Salary: $75,000 - $80,000 · At over 300 college & universities around the country, Chartwells Higher Education is re-inventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high ...

Job description

Location: St. John Fisher University campus

Salary: $75,000 - $80,000

At over 300 college & universities around the country, Chartwells Higher Education is re-inventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high-tech, food-infused social spaces that bring people together to promote meaningful relationships and interactions. We are food-forward difference makers, bound together by a desire to feed hungry minds and prepare students for success.

We are seeking hungry, humble and smart associates who are looking to join and grow with a diverse organization. We invite you to start your career journey with us and look forward to hearing from you.

Job Summary

Bring your creativity, leadership, and passion for exceptional events to a vibrant university community.

Are you a dynamic catering professional who loves elevating experiences, building relationships, and leading talented teams? Chartwells Higher Education is seeking an innovative Catering Operations Director to oversee all catering and event operations at St. John Fisher University, where hospitality and community come together.

In this highly visible role, you'll shape the catering vision for campus events—from intimate VIP receptions to high‑impact university celebrations. You'll lead a dedicated team, cultivate client partnerships, and ensure every event reflects excellence in quality, service, and presentation.

What You'll Do

As our Catering Operations Director, you'll bring events to life through creativity, collaboration, and exceptional operational oversight:

Lead all internal and external catering operations, ensuring every event is executed flawlessly—from planning and production to setup and final impressions.
Develop a strategic catering marketing plan and deliver full‑service event planning support, including custom menu creation and experience design.
Recruit, train, and inspire a high‑performing catering team, fostering growth in presentation, service, and professional standards.
Drive operational excellence by managing labor controls, food costs, production efficiency, transportation, and event logistics.

What We're Looking For

You're someone who thrives in a fast‑paced event environment, loves creating memorable experiences, and leads with vision and confidence.
achelor's degree in Hospitality, Culinary Arts, or a related field
5+ years of hospitality experience, including 2+ years in management (Catering Management preferred)
Strong background in menu selection, costing, pricing, and contract management
Proven ability to supervise food production, service flow, and event cleanup
A creative mindset paired with exceptional organizational and leadership skills

Apply to Chartwells Higher Education today

Chartwells Higher Education is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Chartwells Higher Ed maintains a drug-free workplace.

Associates at Chartwells Higher Edare offered many fantastic benefits.

Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-

Req ID:

Chartwells HE

KRISTINA MCCARTHY

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