Customer Service Rep(01642) - 201 E College Ave - Fredericktown, MO
1 month ago

Job Summary
This is a customer service representative position that involves operating equipment stock ingredients receiving telephone orders taking inventory cleaning equipment performing tasks such as lifting carrying pushing climbing stooping bending crouching squatting standing walking sitting talking hearing near mid-range vision depth perception ability to direct activities perform repetitive tasks work alone with others under stress meet quality control standards deal with people analyze compile data make judgements decisions.Responsibilities
- Operate all equipment Stock ingredients from delivery area to storage work area walk-in cooler Prepare product Receive and process telephone orders Take inventory complete associated paperwork Clean equipment facility approximately daily Orientation training provided on the job Communication Skills Ability comprehend give correct written instructions Ability communicate verbally customers co-workers process orders over phone person Essential Functions/SkillsAbility add subtract multiply divide accurately quickly may use calculator Must able make correct monetary change Verbal writing telephone skills take process orders Motor coordination between eyes hands/fingers rapidly accurately make precise movements speed Ability enter orders computer keyboard touch screen Work Conditions EXPOSURE TO Varying sometimes adverse weather conditions removing trash performing outside tasks In-store temperatures range from 36 degrees in cooler 90 degrees above some work areas Sudden changes temperature in work area while outside Fumes food odors Exposure cornmeal dust Cramped quarters including walk-in cooler Hot surfaces/tools oven up 500 degrees higher Sharp edges moving mechanical parts SENING Talking hearing on telephone Near mid-range vision most in-store tasks Depth perception Ability differentiate hot cold surfaces TEMPERAMENTS The ability direct activities perform repetitive tasks work alone with others under stress meet strict quality control standards deal people analyze compile data make judgements decisions Physical Demands STANDING Most tasks performed standing Walking surfaces include ceramic tile bricks linoleum some food process areas Height work surfaces between LIFTING Bulk product deliveries made twice week unloaded team member hand truck Deliveries include cases ingredients supplies weighing up CARRYING Large cans carried workstation storage shelves Occasionally pizza sauce carried front store Trays pizza dough carried three time short distances weigh approximately PULLING Pushing performed move trays placed dollies Stack trays dolly requires force pounds push Pulling also performed CLIMBING Team members infrequently navigate stairs climb ladder change prices signs wash walls perform maintenance STOOPING BENDING Forward bending waist necessary pizza assembly station Toe room present workers unable flex knees standing station Duration position seconds one time repeated continuously day Forward bending also present front counter stocking ingredients Additional Information All information kept confidential EEO guidelines}
Job description
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