Technical Service Specialist - Wichita - ABB

    ABB
    ABB Wichita

    13 hours ago

    Description
    At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

    This Position reports to:
    Support Services Manager

    In this role, you will have the opportunity to ensure the service portfolio is delivered effectively according to ABB standard processes and safety guidelines to satisfy customers.

    Each day, you will execute technical support, act as a specialist, and solve problems in your area of expertise.

    You will also showcase your expertise by communicating both with the customer and ABB internal teams proactively to ensure customer needs are understood and business opportunities are utilized for service growth.

    This position is Remote; however, the ideal candidate will live within a commutable distance to Richmond, VA.
    Key Responsibilities
    Provides technical support and solves problems in area of expertise via remote or on-site service in any service category (installation and commissioning; maintenance; repairs; engineering and consulting; advanced services; extensions, upgrades, and retrofits; end-of-life services, replacements, etc.

    Provides technical consulting on Service solutions to management, factory quality, and customers. Provides recommendations to management to improve operations and customer service.

    Manages customer relationships and maintains regular contact with key customers.

    Complete/Concise/Accurate documentation of customer interactions and case management in a timely manner.

    Create/modify documentation to meet business/customer needs for documentation such as Procedures and Methods of Procedure.

    Works to reduce cost and improves the quality of delivery of service and projects.

    Participates in 24 X 7 On-Call Rotation for after-hours Technical Support.

    Travel to site up to 20% to assist in site escalations and training opportunities.

    Participate /Assist in training courses. This will be in both student and trainer situations.

    Qualifications

    Bachelor's degree in Electrical Engineering and/or Electrical Engineering Technology with 1+ years of work experience servicing critical power equipment; Associates Degree in Electrical Engineering Technology with 3+ years' experience in servicing critical power equipment; or 5+ years equivalent work/military experience servicing critical power equipment (UPS, STS, PDU, etc.).

    NETA Certification is preferred.

    NICET Certification is a plus.

    CompTIA Certification is desirable.

    Electrical License would be an advantage.

    Candidates must already have a work authorization that would permit them to work for ABB in the US.

    What's in it for you
    We want you to bring your full self to work-your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.
    ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.
    All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age,


    race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

    For more information regarding your (EEO) rights as an applicant, please visit the following websites:


    an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M.

    - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at .

    Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability.

    You may request reasonable accommodations by calling an ABB HR Representative at or by sending an email to . Resumes and applications will not be accepted in this manner. #LI-Remote

    While base salary is determined by things such as the successful applicant's qualifications and experience, this position is expected to pay between $65,100 and $104,160 annually.


    ABB Benefit Summary for eligible US employees:
    [excludes ABB E-mobility, Athens union, Puerto Rico]
    Go to and click on \"Candidate/Guest\" to learn more
    Health, Life & Disability

    Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.

    Choice between two dental plan options: Core and Core Plus

    Vision benefit

    Company paid life insurance (2X base pay)

    Company paid AD&D (1X base pay)

    Voluntary life and AD&D - 100% employee paid up to maximums

    Short Term Disability - up to 26 weeks - Company paid

    Long Term Disability - 60% of pay - Company paid.

    Ability to \"buy-up\" to 66 2/3% of pay.

    Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance

    Parental Leave - up to 6 weeks

    Employee Assistance Program

    Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption

    Employee discount program

    Retirement
    401k Savings Plan with Company Contributions

    Employee Stock Acquisition Plan (ESAP)

    Time off
    ABB provides 11 paid holidays.

    Vacation is provided based on years of service.

    More about us
    ABB Smart Power provides energy distribution solutions for data centers, industrial and manufacturing plants, critical infrastructure and commercial buildings.

    The Division's technical teams work closely with industry partners, delivering advanced solutions that support rapid growth, energy transition, and sustainability objectives.

    The Division's portfolio includes industrial circuit breakers, low-voltage systems, motor starting applications, and safety devices like switches and relays. Its Power Protection unit supports the world's largest data center companies with advanced energy-efficient UPS solutions.

    The Division's ABB Ability Energy Manager provides a scalable, easy-to-use platform that helps organizations save energy and reduce CO2 emissions.

    Join us. Be part of the team where progress happens, industries transform, and your work shapes the world. Run What Runs the World.
    #ABBCareers
    #RunwithABB
    #Runwhatrunstheworld
    We value people from different backgrounds. Could this be your story? Apply today or visit

    to read more about us and learn about the impact of our solutions across the globe

    PandoLogic Category:

    Customer Service, Keywords:
    Technical Support Representative, Location:Virginia Beach, VA-23454
  • Work in company

    Specialist, Service Parts

    Only for registered members

    We design, build and maintain the world's peak-performing aircraft for the world's most discerning people and businesses, governments and militaries. · Maintain inventory stock rotobins operating supplies throughout assigned areas using checklists personal communications periodic ...

    Wichita

    3 weeks ago

  • Work in company

    Treasury Services Specialist

    Only for registered members

    We are currently hiring energetic, team oriented, and community focused individuals to join our team With a team of best-in-class customer service experts, you'll help to build and expand on client relationships, deliver the banking products and services that meet the unique and ...

    Wichita

    1 month ago

  • Work in company

    Card Services Specialist

    Only for registered members

    We are currently hiring energetic team oriented and community focused individuals to join our team With a team of best in class customer service experts you ll help to build and expand on client relationships deliver the banking products and services that meet the unique and indi ...

    Wichita

    1 month ago

  • Work in company

    Human Services Specialist

    Only for registered members

    This job was posted by the state of Kansas - Department of Administration for a To whom or what is the action directed (object of action); why is the action being done (be brief); how is the action being done (be brief). · ...

    Wichita

    3 days ago

  • Work in company

    Card Services Specialist

    Only for registered members

    We are currently hiring energetic, team oriented, and community focused individuals to join our team With a team of best-in-class customer service experts, you'll help to build and expand on client relationships, · Responsible for processing new Debit and Credit Card orders, · Re ...

    Wichita, KS

    1 month ago

  • Work in company

    Human Services Specialist

    Only for registered members

    This job as Human Services Specialist was posted by the State of Kansas - Department of Administration. · ...

    Wichita, KS

    3 days ago

  • Work in company

    Client Services Specialist

    Only for registered members

    We're looking for an administrative professional who's not just organized and detail-oriented, but driven to continuously improve, ask questions, and bring strategic level thinking to a team. · This person is not afraid to pivot between responsibilities without losing accuracy an ...

    Wichita

    2 weeks ago

  • Work in company

    Social Services Specialist

    Only for registered members

    + Develop and implement individualized service plans based on identified needs and goals. · + Monitor progress and resolve client issues through ongoing follow-up. · Conduct social services to people in Wichita, KS. Responsible for developing service plans, monitoring progress, r ...

    Wichita $18.33 - $25.55 (USD)

    2 hours ago

  • Work in company

    Youth Services Specialist

    Only for registered members

    The Youth Services Coordinator will support the development and program operations of the Youth Programs of the Workforce Alliance. · This includes intake, assessment and eligibility of the WIOA Youth Program, · conducting outreach events, · client recruitment, · worksites develo ...

    Wichita, KS

    1 month ago

  • Work in company

    Customer Service Sale Specialist

    Only for registered members

    We are assisting our client in hiring a Customer Service Sales Specialist based in the USA for a full-time remote role. · ...

    Wichita

    1 month ago

  • Work in company

    Energy Service Audit Specialist

    Only for registered members

    We are seeking a Energy Services Audit Team Specialist in our Wichita area.The role combines technical field expertise, energy auditing, and customer-focused problem-solving. · ...

    Wichita

    1 week ago

  • Work in company

    Store Customer Service Specialist

    Only for registered members

    This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, · answer their questions about Sherwin-Williams products, and recommend the right solutions. · Certain duties in ...

    Wichita, KS, United States

    1 week ago

  • Work in company

    Client Services Booking Specialist

    Only for registered members

    +We are seeking a reliable and detail-oriented Client Services Booking Specialist to assist clients with organizing and coordinating their travel arrangements. · +Communicate with clients to collect trip requirements and preferencesResearch lodging, transportation, and activity o ...

    Wichita, Kansas, United States

    5 days ago

  • Work in company

    Housing Specialist- Homeless Services

    Only for registered members

    As a Housing Specialist in Homeless Services at the City of Wichita you'll provide essential support to individuals and families as they build stable lives and secure housing. · Graduation from a four-year college with 2 years of case management experience (involving client asses ...

    Wichita

    1 month ago

  • Work in company Remote job

    Customer Service Sale Specialist

    Only for registered members

    We are assisting our client in hiring a Customer Service Sales Specialist based in the USA for a full-time remote role. · ...

    Wichita, Kansas Metropolitan Area

    1 month ago

  • Work in company

    Customer Service Drug Program Specialist

    Only for registered members

    This job was posted by Blue Cross and Blue Shield of Kansas for a Customer Service Drug Programs Specialist. The position is eligible to work onsite or hybrid (9 or more days a month onsite), or remote in accordance with our Telecommuting Policy. · ...

    Wichita $27.08 - $33.80 (USD)

    2 weeks ago

  • Work in company

    Customer Service Drug Program Specialist

    Only for registered members

    This job was posted by For more information please see Under the direction of leadership The Customer Service Drug Programs Specialist acts as the customer service liaison with the Blue Cross and Blue Shield of Kansas BCBSKS Pharmacy Team and BCBSKS Pharmacy Benefit Manager PBM. ...

    Wichita $26.34 - $31.30 (USD)

    3 weeks ago

  • Work in company

    Customer Service Specialist

    Only for registered members

    We are currently seeking a detail-oriented individual to join our team, offering comprehensive customer support. · ...

    Wichita, KS

    1 month ago

  • Work in company

    Energy Services Audit Team Specialist

    Only for registered members

    We are seeking a Energy Services Audit Team Specialist in our Wichita area. The Energy Services Audit Team is responsible for performing high-quality audits of HVAC control systems, energy systems, and related building technologies. · This position combines technical field expert ...

    Wichita

    1 day ago

  • Work in company

    Energy Services Audit Team Specialist

    Only for registered members

    We are seeking an Energy Services Audit Team Specialist in our Wichita area. This position combines technical field expertise, energy auditing, and customer-focused problem-solving with opportunities to support audit teams and collaborate across multiple office locations. ...

    Wichita, KS

    1 day ago

Jobs
>
Technical service specialist
>
Jobs for Technical service specialist in Wichita