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    • Customer Service Representative - Nashua - State Farm

    State Farm
    State Farm Nashua

    1 month ago

    Default job background
    Description

    Customer Service Representative

    We are seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As a Customer Service Representative, your attention to detail, dedication to client relations, and sales-mindedness equip you for this versatile position.

    Responsibilities:

    • Establish customer relationships and follow up with customers as needed.
    • Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
    • Use a customer-focused, needs-based review process to educate customers about insurance options.
    • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

    Qualifications:

    • Dedicated to customer service.
    • Sales experience preferred (outside sales or inside sales representative, retail sales associate, or telemarketing).
    • Able to obtain Property and Casualty License.
    • Able to obtain a Life/Health License.
    • Able to achieve mutually agreed upon marketing goals.
    • Interested in marketing products and services based on customer needs.

    Benefits:

    • Salary plus commission/bonus: $45,000 - $60,000 per year
    • Paid time off (vacation and personal/sick days)
    • Health benefits
    • Growth potential/Opportunity for advancement within my office
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