Associate, Marketing Solutions - Oklahoma City, United States - Convergys

Description

Associate, Marketing Solutions (*) page is loaded

Associate, Marketing Solutions (*)

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locations

USA Work at Home

time type

Full time

posted on

Posted Yesterday

job requisition id

R


Job Title:
Associate, Marketing Solutions (*) Job Description
The Marketing Consultant is the primary contact with customers within an assigned region/zone.

Perform marketing, sales and consulting functions via telephone and computer to develop, implement, maintain and enhance assigned Dealer marketing and customer attainment and retention goals.

· Build strong sales and consultative relationships with assigned dealer base through an in-depth program knowledge, a pleasant demeanor and a positive attitude.

• Educate and inform dealer base on current program offerings and services, encourage enrollment, offer consultation regarding current dealer product/service selections and assist dealers with achieving marketing goals.
• Create, update and maintain marketing plans for individual dealers in order to minimize risk and maximize performance. Present Marketing plans, trends, and additional suggestions to client/dealers.
• Review changes to the marketplace and industry and assist dealer base in adjusting marketing plans.
• Maintain detailed documentation of dealer communications, including customer service opportunities and complaints, in the Contact Manager system.
• Edit and proof dealer communications.
• Maintain accurate dealer information, data, pricing, list maintenance, customer maintenance.
• Maintain calendars and timelines for assigned marketing initiatives.
• Promote customer acquisition, retention and response while improving brand awareness and return on investment for client.
• Assist in the creation and development of processes and procedures.
• Produce periodic reports and recommendations regarding performance status of dealer base.
• Implement quality control process for marketing materials, dealer selections and dealer originated copy.
• Assist in the resolution of data issues.
• Travel may be required.
• Other duties as assigned.

Concentrix is an equal opportunity employer and an E-verify participant.

Concentrix considers qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, veteran status, disability status or any other legally protected characteristic.

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Location:

USA, TX, Work-at-Home Language Requirements:

Time Type:
Full time

Physical & Mental Requirements:

While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment.

Work is generally sedentary in nature.

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
Concentrix is an Equal

Opportunity/Affirmative

Action Employer including Disabled/Vets.
For more information regarding your EEO rights as an applicant, please visit the following


websites:

• English
• Spanish

To request a reasonable accommodation please click

here

.
If you wish to review the Affirmative Action Plan, please click

here .

About Us


Mission:
We will be the greatest customer engagement services company in the world, rich in diversity and talent. We will get there by embracing our culture.


About Concentrix:
We're a company like no other. We are fanatical about our staff and are constantly helping them grow and achieve their career goals. We are a global workplace that offers YOU infinite possibilities


Company Overview:
In a world full of average, we stand out. We believe experience is everything. Period. To achieve outstanding results, we're disrupting the market by being absolutely obsessed with making our clients' businesses better.

We bring together the brightest and most creative minds in business, cutting-edge technology solutions, proven design thinking expertise and exceptional customer experience centers.

Our clients notice the difference too... in increased customer loyalty, improved business performance and differentiation in their markets.

As a diverse, global organization, we have unconventionally fresh ideas and deliver extraordinary customer experiences for more than 450 of the world's best brands.

Concentrix. A passionate company powered by passionate people.

Concentrix CVG Corporation

is an EEO/AA/M/F/Vet/Disability Employer.

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