Customer Success Manager - Addison

Only for registered members Addison, United States

1 week ago

Default job background
Full time

Job summary

The primary purpose of the Customer Success Manager role is to ensure customers are achieving their desired outcomes and help them derive value from the platform.

Responsibilities

  • Maintain a 98% customer retention rate
  • Proactively manage at-risk accounts to mitigate early-term and non-renewal churn.
  • Churn should never be a surprise - leverage asking the Hard Questions regularly to keep correct status & sentiment for your account base
  • Identify and understand key churn indicators, taking preemptive action when necessary.

Lorem ipsum dolor sit amet
, consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare.

Donec lacinia nisi nec odio ultricies imperdiet.
Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula.

Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit
, at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus.
Get full access

Access all high-level positions and get the job of your dreams.



Similar jobs

  • Only for registered members Los Angeles

    We help brands understand how AI interprets and represents them at the moment of discovery and how that understanding compounds over time. · We give leaders foresight into what is taking shape and the ability to act early. · This is not just monitoring. It's predictive intelligen ...

  • Only for registered members Los Angeles

    We are looking for a Customer Success Manager to join our team and ensure our Fortune 500 customers maximize value from Cypris. · As a CSM at Cypris, you'll be a trusted advisor to research leaders and their teams. This role combines proactive relationship management with the tec ...

  • Only for registered members Los Angeles

    We are seeking a dynamic and customer-oriented individual to join our team as a Manufacturing Success Manager. The Manufacturing Success Manager will play a pivotal role in ensuring the successful adoption and utilization of our software solutions by our clients. · ...

  • Only for registered members Basking Ridge Full time

    Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other departments within your company, such as marketing or product management. · ...

  • Only for registered members Los Angeles Full time $80,000 - $110,000 (USD)

    +Job summary · Ever call your local taxi company, healthcare provider, or favorite eCommerce brand, · and have a crazy good voice ai answer? That's Flip. · ResponsibilitiesLead product implementation (often before the sale is closed), including setting up integrations, · product ...

  • Only for registered members Los Angeles Full time

    +Job summary: We are hiring an Intermediate or Senior Customer Success Manager to join our team at Spare +Benefits: · Market-competitive pay: We benchmark roles annually to attract and retain top talent. · Growth Opportunities: Spare is growing fast and there is uncapped potentia ...

  • Only for registered members Los Angeles

    The Manager, Partnership Success, is responsible for relationship building, execution and overall management of the teams' partnerships and drive revenue through upsells and renewals of partnerships. · Bachelor's degree in a related field from an accredited College or University ...

  • Only for registered members Los Angeles

    We're looking for a dynamic Client Success leader to join our growing team at Foam. Based in Los Angeles - a hub for talent managers and agents - this role will be responsible for building, nurturing, and expanding relationships with some of the most influential talent management ...

  • Only for registered members Los Angeles Full time

    + Job summary: Are you thinking about a career change as health or performance professional? If you have experience working in clinical or high-performance setting VALD could be the change you need + Qualifications: physiotherapist exercise physiologist sports scientist + Respons ...

  • Only for registered members Los Angeles

    We are seeking a results-oriented Client Success Manager-MSO Focus to drive growth and establish long-term partnerships with Management Services Organizations (MSOs) in the healthcare sector.This role is critical to our mission of delivering value-based solutions to healthcare or ...

  • Only for registered members Los Angeles

    We are looking for someone to join our Client Success team in Los Angeles. · As a Client Success Manager at VALD you will work directly with an assigned portfolio of clients as the VALD subject matter expert and strive for the highest level of client satisfaction in the delivery ...

  • Only for registered members Los Angeles, CA, United States

    About the RoleYou'll take ownership of your own clients. Become an expert in practice management and provide advice to lead successful projects to drive change.Main Responsibilities:Create a quarterly success strategy for customer portfolioBuilD strong relationships with customer ...

  • Only for registered members Arlington Full time

    Join a fast growing SaaS company and build a career in customer success. Invest time in your development and support professional growth. · ...

  • Only for registered members Los Angeles, CA Remote job

    Thomson Reuters is transforming the legal industry with unmatched legal content expertise and innovative AI technology. We are building a world-class Customer Success organization to ensure our customers achieve their goals and unlock the full value of our solutions. · ...

  • Only for registered members Orlando

    We are seeking a dedicated Customer Success Representative/Manager who is passionate about helping customers achieve their goals using our innovative AI solutions. · As part of our dynamic team, you will be instrumental in driving customer satisfaction and long-term success by fo ...

  • Only for registered members New York Full time

    We believe that when you put a teacher in front of a student magic happens. · Backed by some of the biggest names in EdTech including GSV A-Street Ventures and TMV we are on a mission to close the opportunity gap. · ...

  • Only for registered members Atlanta Full time

    We believe that when you put a teacher in front of a student, magic happens. We are on a mission to close the opportunity gap and need a strong strategic, data-driven, and results-oriented member of our Engagement Management team. · Serve as a strategic partner to district and sc ...

  • Only for registered members Los Angeles

    Subject is an educational technology startup looking to elevate this generation's classroom experience and deliver quality education to learners everywhere. We are racing to re-imagine the possibilities of classroom learning. · ...

  • Only for registered members Los Angeles Full time $85,000 - $100,000 (USD)

    We're building a groundbreaking software solution, purpose-built to support today's commercial contractor. · From helping our customers to manage their service all the way to project management, we're breaking the mold and building a team that invests in our mission statement. · ...

  • Only for registered members New York

    We are Two Circles. We grow audiences and revenues by knowing fans best. · Manage and guide clients throughout their entire lifecycle. · Develop strong, long-term relationships with key stakeholders. · Oversee client onboarding processes. · ...

  • Only for registered members Los Angeles $98,000 - $162,000 (CAD)

    We are hiring an Intermediate or Senior Customer Success Manager to join our team at Spare. · As a Customer Success Manager, you will be accountable for building relationships with our customers and keeping them happy You'll be our customer's trusted advisor at Spare Ensuring our ...