Aesthetician/Esthetician - Houston, United States - Benefit Cosmetics

Description

Job Posting

Brow Bar Aesthetician

Job Title:
Brow Bar Aesthetician

Reports to:
Lead Sales Aesthetician and/or Retail Account Manager

Job Location:
Benefit Brow Bar


Employee Status:
Full-Time/Part-Time, Non-Exempt

Essential Duties and Responsibilities

• Customer Service • The customer is the Company's number one focus, and all employee actions are to reflect this priority.
• Greet customers within 10 seconds or less, always maintaining high energy on the floor.
• Demonstrate and sell Benefit products.
• Build and maintain great customer relationships and actively recruit new clients.
• Safeguard and keep all customer information confidential; all customer information is the property of

the Company and Retailer.

• Effectively communicate with customers, co-workers, all Benefit-related personnel, and appropriate

Retail partners.

• Ensure the customer understands and signs the service release form.
• Perform only Benefit approved and trained services offered on the service menu to Benefit quality

standards to ensure customer satisfaction.

• Recommend additional services to determine and meet customer needs.
• Keep accurate client records on online booking.
• Rebook appointments for return services.
• Results • Achieve daily/ weekly/ monthly individual service and product goals.
• Maintain target service and product sales per hour.
• Sell and recommend products with each service.
• Teamwork • Promote a professional, respectful, fun, and gossip free environment for customers and employees.
• Work closely with other team members to ensure excellent customer service and goal achievement.
• Be on time and ready to work all shifts.
• Act professionally, ethically, and with integrity, always using good judgment.
• Help maintain clean and safe sales and stock areas.
• Ensure compliance with all Company and Retailer policies and procedures.

Requirements
Able to perform the following physical duties including, but not limited to:

• Continuous standing/ walking for a minimum of 8 hours.
• Unpack and lift boxes up to 40 lbs.
• Continuous bending of neck, arms, torso, and legs for a minimum of 8 hours.
• Stock and fill shelves, drawers, and stations.
• Clean all Brow Bar areas and elements.
• Work in a fragrance-filled environment.
• Physical contact with clients/ customers.
• Maintain compliance with State Board of Barbering and Cosmetology and State Board of Health rules

and regulations.

• Consistent and reliable attendance.
• Accurate use of timekeeping system.
• Perform all other duties as assigned.
• Qualifications • Maintain and display a valid state issued aesthetician, cosmetologist, or waxing license.

The employee
is responsible for any fees, additional training, and/or renewals needed as a requirement.

• Proven strong retail sales and/or service history.
• Flexibility regarding work hours; ability to work nights, weekends, and some holidays.

Benefit Cosmetics LLC – Brow Bar Lead Sales Aesthetician Job Description
Updated 5/2023
2

• Initiate and manage change in a positive manner.
• Comfortable and competent at services and make-up applications.
• Strong communication skills.
• Adept at problem-solving.
• Flexible and adaptable to customer needs.
• This position requires the final candidate to successfully pass an E-Verify check