Front Office Supervisor RMG - Newport News, United States - Riverside Medical Group

Description

Front Office Supervisor RMG page is loaded

Front Office Supervisor RMG

Apply

locations

Riverside Regional Medical Center - Medical Office Building - Newport News, Virginia

time type

Full time

posted on

Posted 2 Days Ago

job requisition id

Newport News, Virginia
Overview
Responsible for supervising the daily activities of the clerical team members.

Oversees the daily operations of the front office which includes scheduling of appointments, efficient flow of patients through the office and providing feedback related to manager.

Advises patients and/or patient family members regarding insurance, billing, surgical and other issues or refers them to the appropriate team member who can help.

Train or coordinate training of new front office employees.

What you will do
Assures that customer service is a focus of the practice. Provides supervision to front office staff. Uses information from patient satisfaction surveys to improve patient experience. Resolves concerns and responds to complaints related to front office operations.
Assists patients regarding bills, insurance, and other issues. Refers to appropriate team member when unable to help personally.
Ensures closing procedures and deposit is completed accurately.
Oversees the completeness and accuracy of medical records for continuity of care and timely service.

Qualifications

Education
High School Diploma or GED, (Required)
Associates Degree, Business or related field (Preferred)

Experience
1 year Medical Office experience (Preferred)
1 year Coding experience (Preferred)
1 year Insurance experience (Preferred)
To learn more about being a team member with Riverside Health System visit us at

.

If loving your work is important to you, consider a career at Riverside. By joining our team, you can make a difference in people's lives. Our mission is to care for others as we would care for those we love.

We extend that sense of caring to every patient, resident and customer, as well as to each member of our team.

We offer care at all stages of life, in hundreds of locations, giving you room to grow your career, along with great benefits and perks.

#J-18808-Ljbffr