Service Manager - Louisville Metropolitan Area

Only for registered members Louisville Metropolitan Area, United States

1 month ago

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Job summary

This role leads a field service operation focused on technician performance customer experience and operational execution reporting to regional operations leadership the Field Service Manager owns service delivery at the branch level accountable for efficiency productivity safety and customer retention.

Responsibilities

  • Lead coach and develop a team of field service technicians
  • Own service KPIs including productivity efficiency response time and customer satisfaction

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