- Maintain and interact with a caseload of clients with diverse characteristics either in-person or over the phone.
- Facilitate each client's achievement of long range outcomes of symptom management, employment and independent living based upon the needs of the client.
- Engage difficult to serve clients by investigating all potential resources in order to gain access and make connections.
- Help remove barriers for clients, which may include helping clients participate in community or social service programs, referring clients to educational or working programs and/or assisting with transportation barriers as identified in their treatment plan.
- Collect and maintain information about clients and document interactions within ReDiscover's designated electronic medical record.
- Communicate and collaborate with an internal multi-disciplinary team to address various aspects of wellness and ensure positive communication regarding the coordination of client care.
- Availability to work a part-time schedule (16 hours a week), Monday through Thursday, 4:00pm-8:00pm
- 4-year degree in a social science field or 4 years of equivalent experience in lieu of degree.
- A valid automobile driver's license, appropriate automobile insurance and a safe, reliable, registered automobile available for use during work.
- Knowledge of the community resources as well as health and social service systems in the Kansas City metro area and skill in establishing working relationships with community partners preferred.
- Excellent customer service skills with a recovery focus.
- Strong written, oral and interpersonal communication skills.
- Intermediate computer skills in typing/keyboarding, Microsoft Word and Excel programs as well as GSuite.
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Community Support Specialist - Raytown, United States - ReDiscover
Description
Job DetailsJob Location
7001 Blue Ridge Blvd - Raytown, MO
Position Type
Part Time
Education Level
Bachelor's Degree
Travel Percentage
Road Warrior
Job Shift
Day
Job Category
Nonprofit - Social Services
ReDiscover is seeking a Community Support Specialist to add to our Adolescent Intensive Outpatient Program
WHO WE ARE
ReDiscover has been known for over 50 years as a non-profit community mental health center in southeastern Jackson County, Missouri with a mission of delivering efficient and cost-effective treatment for the people we serve. Our diverse team of over 700 employees is "Passionate About People" as we support our community, specifically those whose lives have been affected by a mental illness or substance use.
WHAT WE DO
The Adolescent Intensive Outpatient Program (IOP) provides acute stabilization through intensive individual and group therapy with a treatment team approach utilizing various therapy techniques. In this program, the team-centric approach helps each individual client on a short term basis, typically 1-3 weeks in length in an outpatient day treatment setup.
At ReDiscover, while every day is different, a typical day may include the following roles and responsibilities: