Systems Analyst 2 - Savannah, United States - Nitelines USA, Inc

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    Description
    Georgia Department of Labor is looking for a Systems Analyst 2.

    Incumbent will be responsible for imaging, deployment & technical support of laptops, desktops & peripherals to in-house & remote customers.

    Configure & support desktop applications & ensure configurations comply with IT policies. Date backup & restore, hardware surplus.


    Location:

    DOL
    5520 White Bluff Road

    Savannah, GA 31405

    Hours:

    8-5 Monday through Friday


    Pay:
    $30.00/hour

    ONLY Local Candidates in the South Georgia area - Savannah. Ga area. Hinesville, Ga area, Brunswick, Ga area, Statesboro, Ga area. Hilton Head, SC area, Beaufort, SC area

    MUST WORK ON-SITE IN ASSIGNED COVERAGE AREA

    A+ Certification or Network+ Certification


    Job Duties:

    • Provide onsite desktop support for customers located within assigned locations.
    • Troubleshoot end user workstation and peripheral problems and effectively diagnose and resolve issues remotely and in person.
    • Ensure that end user applications and equipment continue to work as expected and are in compliance with all applicable policies, procedures, and rules.
    • Install & support network devices providing business critical service
    • Perform end user data back-up and recovery ensuring attention to detail
    • Process surplus equipment according to established procedures, proper sanitization of electronic equipment up to and including disk wiping to DoD standards.
    • Open/document/track problem tickets escalating to appropriate workgroups when required.
    • Coordinate with vendor support contacts to resolve technical problems with desktop hardware and software.
    • Provide special project support including setup and breakdown and relocation of computer equipment and peripherals.
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