Spa Receptionist - Colorado Springs, United States - Devil's Thumb Ranch

Description

Perks/Privileges of Employment:

• PT & FT Hours or Seasonal Summer employment available
• 128 hours of Paid Time Off if FT, Year Round employment status
• Affordable furnished housing, if working a minimum of 35 hours/week or more
• Health, Dental & Life & Vision Insurances, plus 401k Employer Match of up to $2,000 annually-if FT, Year-Round employment status
• Employer-sponsored monthly events such as Avalanche, Rockies & Nuggets games, Zip-lining, Snow-tubing, Hiking, Bowling, Recreation Center, etc.
• Employer-sponsored Softball and Hockey leagues
• Wellness Program opportunities including meditation, complimentary daily Yoga, trail running & mountain-biking workshops
• 25% discounts at all Devil's Thumb Ranch restaurants, activities including Trail Rides, and Spa Treatments
• Overtime for hours worked over 40/week
• Discounted Winter Park Ski Resort season pass (available annually in season) or 1/2 price Grand Park Rec Center Pass
• Referral bonus of $250 if we hire someone you refer

"The mountains are calling and I must go..." for more than just a weekend Join a growing, fast-paced team of hardworking, passionate, and adventurous individuals who strive to improve themselves and the Ranch every day. From multiple food & beverage outlets, to the stables, to the Spa, Devil's Thumb Ranch offers many "spokes" of opportunity to keep the wagon wheel turnin'.

Our mission at Devil's Thumb Ranch is to offer guests and employees the true, premier Colorado experience. Working here means surrounding yourself with the great outdoors and the rugged individualism the West has always been known for. Living in Grand County offers opportunities to visit Rocky Mountain National Park, Grand Lake, Lake Granby and Winter Park Ski Resort. From epic mountain biking to the growing music scene, it's a once-in-a-lifetime opportunity to strengthen your skills across a variety of departments in an incredible setting.

By joining the team, you'll benefit from some of the same special experiences that make the Ranch an unsurpassed guest retreat: access to hiking and Nordic ski trails, discounts at all restaurant outlets, and fun, free employee events. Other great perks that come with the gig include: discounts on lodging, activities, meals and spa treatments, along with transitional affordable housing and free shuttle service.

Devil's Thumb Ranch is the choice Colorado employer that you have been searching for. Join us

Principal Purpose of Job: The Spa Receptionist is responsible for consistently delivering results that contribute to the mission and overall success of Devil's Thumb Ranch. The Spa Receptionist is responsible for greeting clients, booking treatments and making a seamless transition from clients' check in to check out.

Essential Duties and Responsibilities:

• Always maintain a professional standard. Uniforms and nametags must be worn.
• Promote sales of retail products
• Promote sales of spa services
• Greet clients upon arrival
• Schedule appointments using spa software
• Notify therapists of appointments
• Answer phones and transfer appropriately
• Follow housekeeping procedures for public areas
• Knowledgeable of all services provided, ability to make suggestions to clients
• Knowledge of which treatments therapists/estheticians are able to provide
• Knowledge of treatment rooms and services available in each room
• Close sales (including services and retail purchases) through POS
• Ability to take over the phone orders
• Restock supplies in waiting areas and locker rooms
• Remove dirty linens from locker rooms and restock
• Prepare lockers for guests, including removal of dirty sandals and robes, and replacing with clean robes and sandals
• Responsible for washing dirty dishes, sandals, facial cloths, and uniforms
• Adhere to safety practices and policies
• Participate in monthly spa meetings, spa training and team building exercises
• Knowledgeable of Ranch wide operation, able to answer questions and make suggestions regarding the property and the county
• Extensive knowledge of retail products
• Report to Spa Supervisor and Spa Manager for daily projects
• Flexible schedule, available nights, weekends and Holidays

Other Duties:

The employee is not limited to the above responsibilities and may be required to perform other duties throughout the property.

Requirements

Knowledge, Skills and Abilities

Personal Attributes: Friendly, personable, ability to multi-task, a good communicator (verbal and written). Able to work well as a team and work harmoniously with other colleagues.

Physical Demands: The employee must be able to sit or stand for 8 hours. Ability to lift 25 lbs.

Education/Experience:

• Customer service experience required
• Computer experience necessary

Special Skills/Equipment: Must be able to use all equipment and tools necessary to provide services. Clear and concise communications. Ability to plan, organize, and prioritize workload/demands.

The statements contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences of relief, to equalize peak work periods or otherwise balance the workload.

Devil's Thumb Ranch Resort & Spa is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Salary Description

$17/hr