IT Infrastructure Technician - Statesboro, United States - Georgia Southern University

Description

IT Infrastructure Technician

Job ID:
Location: Georgia Southern - Savannah
Full/Part Time: Full Time
Regular/Temporary: Regular

About Us

Join Our Team at Georgia Southern

Georgia Southern is a dynamic university with three vibrant campuses in Hinesville, Savannah and Statesboro serving the communities in Southeast Georgia. As a Carnegie Doctoral/R2 institution, our world-class scholars instruct about 26,000 students in associate's, bachelor's, master's and doctoral level degree programs. Whether you are seeking the charm of a small town, the traditions of a historical/urban destination near the beach or supporting our military service members and their families, Georgia Southern offers its faculty and staff the best of all worlds

Beyond an ideal location, there is a place for you to work in an exciting environment abounding with opportunities for personal and professional growth. We are steeped in tradition and devoted to academic distinction in teaching, scholarship and service. In 2018 Forbes Magazine listed Georgia Southern, along with 10 other Georgia companies or institutions, as one of America's Best Midsize Employers. Georgia Southern University is passionate about serving our region while preparing our students to be lifelong scholars, leaders, and responsible stewards of their communities and the world.

To learn more about Georgia Southern's Vision, Mission and Values please click here:

Location

Armstrong Campus - Savannah, GA

Department Information

Business Services

Job Summary

Monitor multi-campus networking components. Assists in the management of the network infrastructure on all campuses by working with a team of network and system engineers to ensure maximum up-time. Provides physical support of networking assets to include switches, wireless access points, and distribution closets. May provide minor construction support for new data jacks and cable runs. Assists in the evaluation of new technologies to allow ITS to meet University strategic goals. Installation and maintenance of Life Safety equipment including but not limited to callboxes, panic buttons, and IP cameras.

Responsibilities

• Support logical and physical networking infrastructure, including wireless infrastructure within a TCP/IP environment.
• Supports the ITS department by creating, developing, and maintaining best practices for University security policies and networking architecture, including installation, upgrade, security, and backup of all ITS administered network and telecommunications equipment.
• Maintains copper and fiber-optic cabling infrastructure for the campus.
• Assists in the installation, upgrade, and maintenance of infrastructure as required.
• Maintain documentation for all network and telecommunications systems and processes.
• Collaborate with vendors to complete project-related tasks.
• Assists in the implementation of network, firewall rules, and access lists.
• Assists in the maintenance of university enterprise network and telecommunications infrastructure, including the installation and configuration of switches, routers, firewalls, DNS, DHCP, and VPN.
• Installs and supports Life Safety Technologies.

Required Qualifications

Educational Requirements

• High School or equivalent

Preferred Qualifications

Preferred Experience

• One (1) or more years of related work experience
• Experience in an Enterprise or higher education network environment
• Knowledge of Juniper network equipment and management tools
• Experience with network security utilities for management and implementation

Proposed Salary

$36,500 - $45,700

This is a non-exempt position paid on a biweekly basis.

Required Documents to Attach

• Resume
• Cover Letter
• Two (2) Professional References

Knowledge, Skills, & Abilities

ABILITIES

• Consistently exhibit engaging customer service
• Ability to support various constituencies served by the University
• Proven proficiency with computers including Microsoft Office, Google, and/or applications as required for specific position
• Ability to learn and adapt to new technologies and interpret to provide solutions for customer needs or issues
• Ability to manage competing demands and adapt to frequent changes
• Ability to meet deadlines, often under pressure
• Ability to operate tools standard to trade
• Ability to read and comprehend blueprints, specifications and standards, and technical literature
• Ability to work collaboratively in a team environment
• Demonstrated ability to work in cross-functional environment

KNOWLEDGE

• Adhere to University policies and procedures to meet Institutional goals and support University's mission for student success
• Knowledge of equipment standard to trade

SKILLS

• Effective communication (verbal and written), organizational and human relation skills
• Demonstrates and teaches solution
• Self directed and learns independently
• Quick thinking in network down situations

Apply Before Date

May 22, 2024

Application review may begin on May 7, 2024

Contact Information

For more information or questions about a job posting, please contact the Department of Human Resources by phone at or by email at

For technical support, please call the Shared Services Center at or

USG Core Values

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy and can be found on-line at

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at

Conditions of Employment

Offers of employment are contingent upon completion of background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Southern University, as determined by Georgia Southern University in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test.

Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.

Legally authorized to work in the United States for the duration of employment without assistance from the University.

Must be able to perform duties and responsibilities with or without reasonable accommodation.

Georgia Southern University is a Tobacco and Smoke-Free Community.

Proof of valid Driver's License upon hire and throughout employment.

Equal Employment Opportunity

Georgia Southern University provides equal employment opportunities to all employees and applicants for employment without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, age, veteran status, political affiliation, or disability. Individuals in need of reasonable accommodations under the Americans with Disabilities Act to participate in the search process should notify Human Resources:

Other Information

• Must be able to perform duties and responsibilities with or without reasonable accommodation.
• Work generally performed in an office environment
• Workweek may occasionally extend beyond 40 hours
• Occasional travel may be required

Background Check

• Standard + DMV

To apply, visit

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