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    • Community Associate - San Antonio - Urban Office

    Urban Office
    Urban Office San Antonio

    3 weeks ago

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    Description

    Community Associate, Urban Office

    This position requires a proactive and detail-oriented individual with exceptional communication skills who is passionate about fostering community engagement within the Urban Office environment.

    Responsibilities:

    • Show available space to potential members with expertise of the space.
    • Maintain meticulous lead tracking using Yardi Kube (coworking management software).
    • Submit weekly detailed reports with property leasing summary.
    • Think creatively how to increase tour and lead count, whether it's through offering deals or engaging the community more.
    • Responsively engage with prospective members via Urban Office website chats, calls, and correspondence.
    • Onboard members onto Yardi Kube platform efficiently and ensure new members are set up for billing.

    Property Management

    • Oversee day-to-day operations at locations as necessary.
    • Facilitate access control card setup for new members, mail personnel, and janitorial staff, while managing card removal and collection from departing members.
    • Address maintenance requests submitted through Yardi Kube promptly.
    • Maintain cleanliness and functionality of kitchen facilities, including dishwasher operation, restocking kitchen supplies, and replenishing snacks.
    • Manage inventory of office essentials such as printer paper, coffee cups, and soap.
    • Ensure TVs are operational and tuned to appropriate channels and control Sonos speakers in the space.
    • Coordinate conference room reservations for external clients and handle member requests for door signage.

    Accounting

    • Facilitate rent collection via Yardi Kube.
    • Provide detailed receipts and descriptions to Urban Office's accountant for all credit card transactions.
    • Forward vendor invoices promptly to Urban Office's accountant.

    Member Engagement

    • Organize and host monthly member appreciation events, from creating promotional materials to encouraging event attendance.
    • Develop partnerships with local businesses and organizations to enhance the overall community experience and provide additional value to members.
    • Continuously seek opportunities to enrich the community by introducing new resources and amenities based on member feedback and evolving needs.
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