Patient Coordinator/Medical Receptionist - Sterling Heights
2 weeks ago

Job description
Now Hiring: Patient Coordinator/Medical Receptionist
Location: 43900 Schoenherr Rd., Sterling Heights, MI 48313
Schedule: Monday-Friday | 8:30 AM - 5:00 PM
At Binson's, we believe in three things: Better Products, Better Services, Better Lives-and we live it every day. We're a fast-growing, family-owned health care company with a big heart and locations across Michigan, Indiana, and Florida. If you're looking to make a real impact in people's lives, you're in the right place.
The Role: Patient Coordinator/Medical Receptionist
This role ensures a smooth and supportive patient experience by managing intake, coordinating with physicians and insurers, and organizing equipment pick-up and delivery for our Orthotics & Prosthetics department.
What We're Looking For
- A high school diploma or equivalent
- Strong interpersonal and customer service skills - you're approachable, helpful, and professional
- Solid organizational and multitasking abilities - you can handle multiple priorities with ease
- Comfort with computers and data entry - accuracy and attention to detail are your strengths
- Previous experience in a medical office is a plus, but not required - we're happy to train the right candidate
- Get patients set up for success - Enter all the important info into our system, from personal details to insurance coverage (accuracy = everything).
- Be the friendly voice - Answer incoming calls and help patients, doctors, and caregivers with questions, updates, and next steps.
- Coordinate with physicians - Gather verbal or written orders needed for insurance.
- Secure those approvals - Make sure all necessary insurance authorizations are in place before we hand off equipment to patients.
- Product pick-up planner - Let customers know when their products are ready and coordinate the best time for them to swing by.
- Stay organized - Keep the "work hold" bins moving by scheduling pick-ups quickly and efficiently.
- Keep it welcoming - Make sure the patient waiting area stays clean, tidy, and inviting at all times.
- Competitive pay
- Full benefits: Medical, Dental, Vision & Life Insurance
- Paid time off + floating holiday
- 401(k) Retirement Savings Plan
- Training and growth opportunities
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