Remote Customer Service Phone Agent - Sacramento, CA - Brightfire

    Brightfire
    Brightfire Sacramento, CA

    1 day ago

    Description

    Customer Success Specialist

    We're seeking a passionate Customer Success Specialist with great communication skills to handle digital marketing support for our agency website clients.

    • Conduct all client communications in a professional and timely manner
    • Answer customer requests via phone and email through the helpdesk ticket system
    • Resolve support tickets promptly and effectively by maintaining strong product knowledge

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