Release Coordinator - Dover, United States - Cognizant Technology Solutions

    Cognizant Technology Solutions
    Cognizant Technology Solutions Dover, United States

    Found in: beBee S2 US - 1 month ago

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    Full time
    Description

    Job title: Release Coordinator

    Job summary:

    The Release Coordinator is responsible for planning monitoring and coordinating modifications to the applications within Personal lines with the team. Activities include coordinating emergency and non-emergency changes to the production environment and non-production environments updating the master schedule leading implementation calls and keeping the teams in loop with changing processes.

    Technical Skills- Release Orchestration

    Roles & Responsibilities

    Monitors Remedy and Release Portal JIRA to track and maintain status of changes related to enhancements and non-emergency defects

    Assists in repairing and providing for audits and inquiries

    - Maintains training materials related to release processes compliance and the change management process and helps to bring entire Personal lines teams up to speed as necessary

    - Creates weekly release that bundle planned product content for release the coming week

    - Monitors the migrations between environments at each phase in the entire release lifecycle to ensure that we are 100% compliant every step of the way

    - Maintains daily contact with DEV QA ETE and UAT to obtain status of work residing in each queue and coordinates re-planning efforts due to non-recoverable date slippages

    - Updates a release schedule that details the entry/exit dates for DEV QA UAT and ETE and eventual release into PROD for each planned modification

    - Administers the IT intake and planning process which schedules new requests on the release calendar based on priority level of effort technical pre-requisites and resource availability

    - May coordinate emergency troubleshooting and change management

    - Planning monitoring and coordinating modifications to the existing Liberty Mutual (Personal Lines) insurance Product

    - Help ensure compliance with all regulations and ordinances.

    Certification(s) Required

    WORKING KNOWLEDGE OF CHANGE RELEASE MANAGEMENT BEST PRACTICES AND OF RISK MANAGEMENT.

    REQUIRE EXCELLENT ORAL AND WRITTEN COMMUNICATION SKILLS TO CONVEY PLANS EXERCISES AND ACTIVITIES. MUST BE ABLE