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Lubbock

    Director of Operations - Lubbock, United States - GolfSuites

    GolfSuites
    GolfSuites Lubbock, United States

    3 weeks ago

    Default job background
    Description
    Golf Suites is seeking a Director of Operations in Lubbock, TX.


    Golf Suites mission is to provide a fun, all-Inclusive, engaging, and authentic golf-centric entertainment venue focused on ultimate hospitality and game improvement.

    GolfSuites prides itself on delivering FUN with passion by building relationships and creating unforgettable experiences for every guest.


    The Director of Operations is responsible for planning, directing, and coordinating venue operations across all departments to ensure that day-to-day operations run smoothly.

    The Director of Operations manages and coaches


    Golf Suites's leaders to guarantee their teams provide best-in-class service and hospitality while delivering fun with passion to our Guests.

    The Director of Operations is responsible for all business functions, including executing daily operational activities, building a strong team through effective hiring, scheduling, development and team engagement, implementing and upholding processes and standards, ensuring quality food preparation, maximizing financial performance, building relationships with the community, and growing the

    Golf Suites brand.

    Key Responsibilities
    Demonstrate

    Golf Suites Core Values of Fun, Friendly, Passionate
    Deliver our Brand promise - Deliver Fun with Passion
    Plan, direct and coordinate day-to-day venue operations w/ Assistant Director of Operations
    Oversee/Manage the Membership Program in your venue with a dotted line to the President of GolfSuites
    Oversee/Manage Event Sales and Operations with a dotted line to National Director of Events
    Guide the Department Managers and their Team Partners in providing best-in-class service and hospitality
    Interact with Guests to ensure positive guest service in all areas

    BE THE MAYOR OF GOLFSUITES
    Be Part of the Chambers
    Be part of Lubbock Business Clubs
    Hire, manage, coach, and develop management team
    Delegate and follow-up on the completion of tasks
    Drive Manager and Team Partner engagement
    Forecast and manage sales and expenses
    Leverage business metrics and trends to drive performance and to maximize profit and revenue
    Hold managers accountable for managing operations
    Enforce compliance with food handling standards and ensure consistent high quality food preparation
    Uphold operating standards and drive Guest and team safety and satisfaction
    Cultivate relationships with community leaders and organizations to ensure strong connection

    Requirements
    3+ years as an Assistant General Manager or General Manager in a high volume ($5M+ annual revenue) restaurant, hotel, or golf environment with experience running BOH and FOH operations
    Multi-unit management experience is desired but not required
    High school diploma or equivalent

    Experience with managing a PNL and other financial statements related to sales and performance data to measure productivity and goal achievement.

    Excellent communication, time management, collaboration, and organization skills
    High energy and enthusiasm
    Ability to work in extreme weather conditions for extended periods of time
    Availability to work varied shifts, including evenings, weekends and holidays
    Ability to stand and walk for extended periods including maneuvering up and down stairs
    Ability to obtain required licenses and certifications for your location
    Willingness to relocate, if necessary

    GolfSuites is committed to equal opportunity in the workplace.

    In compliance with federal and state equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law.

    Qualified applicants are considered for employment according to the laws of the respective state of employment.

    Benefits
    Health Care Plan (Medical, Dental & Vision)
    Paid Time Off (Vacation)
    Training & Development
    Free Meals on Shift
    Driving Range/Golf Practice
    Starting Annual Salary of $75, % potential bonus adding $37,500 ( based on revenue and EBITDA goals) = $112,500 Total

    #J-18808-Ljbffr
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