HIP Office Manager - Indianapolis, United States - HealthNet Inc

Description

Southeast Health Center - 901 Shelby Street, Indianapolis, IN 46203

The Office Manager contributes to Homeless Initiative Program's (HIP) Mission by ensuring staff office needs are met in order to promote an effective functioning office. Position is part-time, 24 hours / week.
The Office Manager is responsible for:

• The safety and comfort of the building while ensuring office supplies and equipment are available and in good working condition.
• Effective and efficient ordering of office supplies, janitorial supplies, medical supplies and medication, and ongoing maintenance and operation of office equipment.
• Coordinating donations, coordinating response to all donors, maintaining order of all donation rooms, and ensuring donations are getting to clients as needed.
• Petty cash, check request flow, and collection of W-9s for HealthNet Finance; and proper acceptance and care of donations.
• Filing paper and electronic filing of client information and other documents to database.
• Primarily responsible for onboarding all new staff, and ensures office set up for all new staff.
• Responsible for all incoming and outgoing mail.
• Decorate and maintain common areas such as hallways and café as desired.

Diversity & Inclusion

• We commit to fostering a diverse, inclusive, and equitable work environment, where all employees, whatever their gender, race, ethnicity, national origin, age, sexual orientation or identity, education, or disability, feels valued and respected.
• We take a nondiscriminatory approach and provides equal opportunity for employment and advancement in respective departments, programs, and worksites.
• We strive to respect and value diverse life experiences and heritages and ensures that all voices are valued and heard.
• We pledge to modeling diversity and inclusion and to maintaining an inclusive environment with equitable treatment for all.

Who is HealthNet is a nonprofit 501 (c) (3) organization of community-based health centers located in Indianapolis and Bloomington, IN Since 1968, HealthNet has improved the health status of the neighborhoods it serves by making quality health services accessible to everyone. HealthNet annually provides affordable health care to more than 61,000 individuals through its network of 9 primary care health centers 5 dental clinics, 9 school-based clinics, a mobile health unit, and additional support services. HealthNet's mission is to improve lives with compassionate health care and support services, regardless of ability to pay.

Requirements

Key Expected Outcomes

• Active participation in all mandatory meetings such as: All Staff, HealthNet Supply Chain, and Supervision.
• Maintain effective communication with all staff and colleagues both internal and external.
• Maintain open communication with all employees to enhance work processes and employee understanding.
• Ensure all programmatic functions are coordinated with internal and external colleagues and partners.
• Assist in the development of new programs/grants in order to fold into daily activities and outcomes.
• Promote positive communication with client focused services delivery.
• Maintain petty cash; donations; client filing; and supply inventories.
• Ensure clean space in open staff areas such as conference room.
• Apply a minimum of one health literacy method when communicating with patients/clients.
• Establish and promote positive communication among all team members of HIP to increase collaborations and efficiency.
• Represent HIP in a professional manner at all times, providing courteous service to both internal and external partners and presenting a positive image of HIP so as to always act as an ambassador of HIP services.

Critical Skills, Knowledge, & Behaviors

• Able to prioritize, organize tasks and time, and follow up. High detail orientation and accuracy. Performs responsibilities efficiently and timely (time management).
• Demonstrates effective verbal, written, and interpersonal skills, in person, in written correspondence and over the phone. Can effectively communicate and build relationships with a variety of individuals with diverse backgrounds, education, demographic, and economic levels and roles. Demonstrates strong active listening skills. Can operate effectively, and show respect, in a diverse environment.
• Able to read, interpret, and use forms and other visual instructions in order to perform required work.
• Able to juggle multiple requests and meet multiple deadlines. Can adjust to a changing environment.
• Able to identify and resolve conflict in a professional manner within the stated values of the organization.
• Demonstrates the ability to proactively take initiative and needs little supervision, but will readily engage in coaching to increase job development and skill.
• Able to identify needs of individuals and develop solutions to meet those needs. Demonstrates strong customer service orientation.
• Proactive in anticipating and alerting others to problems with processes, projects, and outcomes.
• Ability to operate within a budget.
• Demonstrates ability to learn and become proficient on new applications, programs, etc.
• Demonstrates ability to set and meet goals, both project and individually.

Education and Experience

• High School Diploma or GED required.
• Requires strong interpersonal skills and ability to work as a team member.
• Requires experience with Microsoft office.
• Requires good verbal and written communication.
• Requires excellent interpersonal communication skills and the ability to exercise tact and discretion.
• Requires the ability to remain flexible and responsive in order to handle and prioritize workload from various sources.
• Requires organizational, problem solving, and critical thinking skills.
• Requires ability to work independently and think conceptually.
• Professional appearance and manner.

Work Environment and Physical Demands

• Must be able to operate in a fast paced, challenging and changing work environment.
• Must be able to work proficiently with computers and other office equipment.
• Must be able to travel for meetings throughout the community.
• Must have reliable transportation. Drivers of privately-owned vehicles must have valid driver's license and meet state required automobile insurance minimums. Maybe required to transport clients.
• Must be able to pass a background check consisting of National Sex Offender Registry, Criminal History, and driving record.
• Valid driver's license required.

Why work for HealthNet?

• Competitive Compensation
• Medical, Dental, and Vision Plan
• Short-Term & Long-Term Disability
• Health Savings Account & Difference Card Available within certain medical plans
• Flexible Spending Account
• Life Insurance, AD&D
• Group Accident, Critical Illness & Hospital Indemnity
• Domestic Partner Leave
• Wellness Programs
• 401k Match
• Paid Time Off (23 days) accumulates at start of employment and available to use.
• Tuition Reimbursement
• Employee Referral program

EQUAL EMPLOYMENT OPPORTUNITY:

HealthNet is an Equal Employment Opportunity Employer and employment decisions are made without regard to race, color, sex, religion, national origin, age, disability, sexual orientation, or any other category protected by federal, state, or local law.

Salary Description

$22.23/hr.