Patient Billing Associate - Fairfax
14 hours ago
Job description
Patient Billing Associate – Fairfax, VA | Full-Time | Hybrid After TrainingPatient Financial Services | Revenue Cycle Support | Patient Advocacy
Fairfax Radiology Centers — the largest radiology practice in the Washington, DC metropolitan area — is seeking a detail-oriented and patient-focused Patient Billing Associate to support patients with billing questions while contributing to the accuracy and efficiency of our revenue cycle operations.
This is a full-time, benefitted position supporting our Patient Financial Services team.
Schedule:
Monday – Friday 8:30 AM - 5:00 PM (No weekends or major holidays)
Work Model:
Hybrid (after the completion of training - in office 3 days/week)
Why You'll Love Working Here
Support patients by helping them understand and manage their medical bills
Work in a collaborative, team-oriented revenue cycle environment
Make a meaningful impact on the patient experience through clear communication and service excellence
Enjoy competitive pay and a comprehensive benefits package, including:
Medical, dental, and vision coverage
Paid time off and holidays
Employer-paid Short- & Long-Term Disability Insurance
Profit Sharing Plan
Hybrid work environment after training
What You'll Do
Respond to patient inquiries regarding billing statements, balances, and payment options
Process patient payments accurately, including self-pay and charity adjustments
Assist patients with setting up payment plans
Review patient accounts for completeness and accuracy; escalate complex issues when appropriate
Provide basic support for insurance-related billing questions
Support daily billing operations, including invoice generation, statement processing, and account research
Document billing activity accurately while maintaining HIPAA compliance
What You'll Bring
High school diploma or equivalent required; Associate's degree preferred
At least 1 year of experience in medical billing or patient financial services
Basic knowledge of insurance terminology, billing workflows, and denial codes
Strong communication, organization, and problem-solving skills
Experience with billing software and electronic health records (EHR) preferred
Ability to work independently and manage workload efficiently
Who We Are
Fairfax Radiology Centers, LLC (FRC) provides advanced outpatient imaging at 20 locations across Northern Virginia.
With more than 110 subspecialized radiologists and 700 employees, we partner with hospitals and healthcare providers to deliver exceptional care and an outstanding patient experience.
Fairfax Radiology Centers is an Equal Opportunity Employer and is committed to fostering an inclusive and respectful workplace.Powered by JazzHR
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