Senior Data Analyst - Rockville, United States - Capital Bank
Description
About UsCapital Bank N.A. is headquartered in Maryland, serving our communities since 1999.
We offer commercial and consumer banking services to clients in the DC metro area, alongside two nation-wide lending brands; Capital Bank Home Loans and OpenSky, a credit card division that offers and services credit cards across all states.
OpenSky , a division of Capital Bank, NA, is an issuer of secured credit cards.We provide an entry-level credit product for consumers with a need to build or establish a credit history.
The business is going through a phase of investment and rapid growth.
OpenSky is a dynamic and entrepreneurial environment where you are limited only by your imagination.
Being a data-driven business, OpenSky is building out a robust analytics team.
Come join a bank where our employees thrive and are engaged in meaningful work. For four years, American Banker named Capital Bank one of the "Best Banks to Work For" in the U.S.
Position Purpose
We are seeking a unique individual to be a key part of a growing business and team.
You are analytical, a problem solver capable of stepping into white space and deriving insights.
You have imagination.
You have an appetite to build something and never settle.
You are highly analytical.
The Senior Analyst will build and maintain customer valuation models, as well as analyze and optimize customer acquisition and retention strategies.
You will be constantly seeking opportunities to improve response rates, lower acquisition costs, reduce process cycle times and optimize revenue.
OpenSky is growing rapidly and looking to expand our product and service offerings in ways that align with our mission.
You will analyze the strategic landscape to find areas where we should be competing, including financial product offerings, service offerings and technologies.
Execution brings great ideas to life.
You will be able to work across functions, partners with diverse groups within the organization to deliver results.
An OpenSky Business Analyst doesn't sit in a corner and do math all day; they get their hands dirty translating analytics into real action.
Position Responsibilities
Build and maintain customer valuation models
Analyze customer segments for targeting purposes
Analyze current customer base for retention programs and cross-sell opportunities
Analyze business intelligence data and provide insights that drive potential new tactics and strategies
Partner across the organization and with external vendors to initiate, prioritize, scope, design and deliver new programs
Minimum Education & Experience
Bachelor's degree in relevant field
3 to 7 years work experience in an analytical environment
Experience in building financial and valuation models
Technical Knowledge and Skills
"Data Fluent" with exposure or basic skills in SQL and / or other data tools
Advanced Excel user, including Pivot Tables, Lookups, Formulas, Graphs
High aptitude for problem solving
Ability to connect analysis to business solutions
Proven analytical and critical thinking skills, with extreme attention to detail
Capacity to prioritize and manage multiple tasks simultaneously without sacrificing quality
Must be an entrepreneurial spirit and thinker, capable of working in a highly fluid, fast-paced environment
Additional Information
This role will work in a hybrid capacity.
Supporting Businesses. Helping People. Strengthening Communities.
Capital Bank, N.A. is an Affirmative Action, E-Verify, and Equal Opportunity Employer.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
41 CFR c)#J-18808-Ljbffr